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NVIDIA的FrameView软件导致Minecraft快照版无法启动

Azure_Archives
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先道个歉,之前并不知道intel社区支持会以电子邮件方式联系我导致我并未及时注意到intel社区支持人员的邮件,这是我的疏忽,以后会注意的。

如图:在FrameView运行中,启动Minecraft 26.2第五个快照版时出现崩溃并报显卡驱动错误。

Azure_Archives_0-1777811607132.png

视频链接:【NVIDIA帧数监测软件导致MC快照版无法启动】 https://www.bilibili.com/video/BV1Xn9fBHEnZ/?share_source=copy_web&vd_source=5a54b0edc94c7642454125499ec6cdb7

崩溃输出日志在附件里面。

 

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Jonzyl_Intel
Moderator
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Hi Azure_Archives,

 

请注意,我只能用英语支持你。我用网络翻译工具翻译了这条回复;因此,可能存在一些不准确的翻译。

 

Thank you for reaching out regarding the issue with NVIDIA's FrameView software causing Minecraft snapshot version to crash with graphics driver errors.

 

I understand that when FrameView is running, launching Minecraft 26.2 fifth snapshot version results in crashes and graphics driver error reports. I also appreciate you providing the video link and crash logs to help us understand the issue better.

 

To better assist you, I need some additional information:

 

  • Are you using Intel integrated graphics alongside your NVIDIA GPU, or is this purely an NVIDIA setup?
  • What Intel graphics driver version are you currently running?
  • Does Minecraft work properly when FrameView is not running?
  • Have you tried running other games or applications with FrameView to see if the issue is specific to Minecraft?
  • When did this issue first start occurring?
  • Have there been any recent driver updates or system changes before this problem began?
  • Are you running Minecraft with any specific graphics settings or mods?
  • Could you please also provide the Game version / build number you are currently using?
  •  Please also share the source from which the game was downloaded.
  • May I know also the troubleshooting steps that you have tried?

 

Additionally, please provide us with your SSU logs.

 

Here's a quick guide on using the Intel SSU:

 

 

Please note that I can only provide support in English. I have translated this reply using online translation tools; therefore, there may be some inaccurate translations.

This information will help me determine the cause and provide appropriate troubleshooting steps.

 

Best regards

Jonzyl B.

Intel Customer Support Technician


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Azure_Archives
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我已经尝试回复邮件,但我担心邮件无法正确送达,故在此处再次回复。如果邮件已经送达,请原谅我的反复打扰。
首先抱歉,我英文水平也有限,所以也依赖在线翻译,我可能无法保证完全准确理解了你的意思。以下是对各个问题的回复:
-->我是Intel的CPU搭配Intel的GPU,在附件里面有我的系统配置信息;
-->Intel图形驱动程序是最新的8737驱动;
-->在NVIDIA的FramView未运行的情况下是可以正常启动Minecraft的;
-->在运行FrameView的情况下,战地风云5、战地风云6、鸣潮、求生之路2、异环以及Minecraft多个正式版和mods包等都可以正常运行,仅在Minecraft的26.2各个快照版出现了无法启动的问题;
-->我是在Minecraft26.2第一个快照版(26.2-snapshot-1)发布后次日尝试运行时首次出现这个问题,只不过当时还没有确认是由于FrameView导致的。当时是4月8日,驱动版本还是8629,你可以在我的bilibili主页内找到当时的视频;
-->我一直采Windows11操作系统并保持系统为最新版。不过在此次第5个快照版测试当天,我重新安装了win11并更新到了最新版,操作系统通过微软官网下载。Intel图形驱动程序也因为重新安装操作系统而直接安装了最新版的8737版驱动;
-->我并未在Minecraft启动前在Intel图形APP内修改任何图形设置,也没有添加任何模组。但是我曾将hmcl启动器内的高级设置里面的renderer设置为了Mesa Zink以采用vulkan运行Minecraft(附件内的截图)。不过据我测试哪怕采用默认设置(也就是OpenGL)也会出现启动崩溃的问题;
-->Minecraft版本:26.2-snapshot-5,通过hmcl(Hello Minecraft!Launcher v3.12.4)下载。
ssu日志我会添加到附件内,里面似乎已经包含了我的详细配置信息。

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