Hi Arcabuz,
Thank you for reaching out to the Intel Community Forum. To assist us in investigating the issue, please provide the following details:
- Are you using a desktop or a laptop?
- Where did you download the game (e.g., Steam, Epic Games Store, etc.)?
- What is the current game version you are running?
- Could you share the in‑game settings you are currently using?
- What troubleshooting steps have you already tried to resolve the issue?
- Does this issue occur only in Super Dragon Ball Heroes: World Mission, or do you experience similar problems in other games as well? If yes, please list the affected titles.
- Have you tried to remove the previous graphics driver by using Display Driver Uninstaller before Installing the latest Intel Graphics Driver?
For me to review the hardware and the installed driver, please help generate the SSU logs of your system.
Please refer to this link for the steps: How to get the How to get the Intel® System Support Utility Logs on Windows*
Additionally, since you are experiencing micro‑stuttering in the game, I would like to request the CapFrameX logs for further analysis. You may follow the steps provided in the CapFrameX guide to install the tool and generate the necessary logs.
Need help? Reporting a bug or issue with Arc GPU? - PLEASE READ THIS FIRST! - Intel Community
If you have any questions, please let us know. Thank you.
Best regards,
Patrick V.
Intel Customer Support Technician
