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Any automated way to change AMT as the default manageability protocol from ASF

I have a few devices with ASF as the default manageability protocol. But those devices supports AMT. Is there any way (any tool or so) that would help me in changing the protocol to AMT. I know how to do it manually in the ME BIOS. But looking for an automated way.

I tried using activator.exe /transition, it worked if the manageability protocol is selected as None in the ME BIOS. But if ASF is selected the activator.exe is returning code 11.

Regards,
Sayantan
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20 Replies
Andrew_S_Intel2
Employee
69 Views

I have a few devices with ASF as the default manageability protocol. But those devices supports AMT. Is there any way (any tool or so) that would help me in changing the protocol to AMT. I know how to do it manually in the ME BIOS. But looking for an automated way.

I tried using activator.exe /transition, it worked if the manageability protocol is selected as None in the ME BIOS. But if ASF is selected the activator.exe is returning code 11.

Regards,
Sayantan

Hmm, I would have thought that would work, that's what I was going to recommend when I saw the title of your question. Let me follow-up on that behavior.
69 Views


Hmm, I would have thought that would work, that's what I was going to recommend when I saw the title of your question. Let me follow-up on that behavior.

Thanks Andrew. i'll wait for your reply :)
Andrew_S_Intel2
Employee
69 Views


Thanks Andrew. i'll wait for your reply :)

Just to follow-up (because I'm sure I'll get asked), which activator are you using? The one from the latest SCS tech preview? Or the one that comes with the SCS 5.1.1 download? Or a different one entirely?
69 Views


Just to follow-up (because I'm sure I'll get asked), which activator are you using? The one from the latest SCS tech preview? Or the one that comes with the SCS 5.1.1 download? Or a different one entirely?

I am using the one that comes with SCS Light version 6.0 (that supports UI version too)
Lance_A_Intel
Employee
69 Views


I am using the one that comes with SCS Light version 6.0 (that supports UI version too)

Hello Sayantan,
I tried the Activator in Intel SCS 6.0 tech preview 3 full version and was able to change a client from ASF to AMT management.
Please try this version and let us know if it works for you.
69 Views


Hello Sayantan,
I tried the Activator in Intel SCS 6.0 tech preview 3 full version and was able to change a client from ASF to AMT management.
Please try this version and let us know if it works for you.

Hi Lance,

I am getting the following error even in this case,

Error: Failed to connect to Intel management engine interface PTHI client.
Error: Changing to Intel AMT mode is not allowed.

Exit with code 11 (Failed to change to Intel AMT mode (check manageability setting in the BIOS)).

I got the same error when I tried with the 6.0 preview version of the SCS Light.

I tried running the EXE with /transition parameter. Let me know if I need to pass any other params. The same things works when I am enabling AMT from None as the Manageability Feature.

Please let me know if you want any other information.

Regards,
Sayantan
Lance_A_Intel
Employee
69 Views


Hmmm, may be something to do with the client.
Would you please provide the vendor and model of client system you are using and what AMT version and BIOSit has?
69 Views


Hmmm, may be something to do with the client.
Would you please provide the vendor and model of client system you are using and what AMT version and BIOSit has?

Please find the details of the client system below:

Vendor : Hewlett-Packard
Model : HP Compaq dc7800p Small Form Factor
BIOS Version : 786F1 v01.04
AMT Version : 3.0.1
Lance_A_Intel
Employee
69 Views


Please find the details of the client system below:

Vendor : Hewlett-Packard
Model : HP Compaq dc7800p Small Form Factor
BIOS Version : 786F1 v01.04
AMT Version : 3.0.1


Thank you, I will report back to you once Ifind a similar systemand conduct the same test.
Lance_A_Intel
Employee
69 Views


One other thing to check is that the account you are running the Activator under has Administrator privileges.
69 Views


One other thing to check is that the account you are running the Activator under has Administrator privileges.

Yes it has administrator privilege.

In fact all other stuffs like Provisioning, Enabling AMT from "None" as the Manageability Protocol are working fine.
Lance_A_Intel
Employee
69 Views


Yes it has administrator privilege.

In fact all other stuffs like Provisioning, Enabling AMT from "None" as the Manageability Protocol are working fine.

Hi, I did see the issue on one of our development systems with AMT 3.0. Newer systems seem to be working.
I have forwarded this on to our internal SCS team and they have asked for some additional info. Would you also please provide:
Your operating system
The Intel Management Engine Interface driver version (under System Devices in Device Manger)
thanks
69 Views


Hi, I did see the issue on one of our development systems with AMT 3.0. Newer systems seem to be working.
I have forwarded this on to our internal SCS team and they have asked for some additional info. Would you also please provide:
Your operating system
The Intel Management Engine Interface driver version (under System Devices in Device Manger)
thanks

The operating system of the client Windows XP.
Intel Management Engine Interface Driver Version : 3.0.30.1086 Date: 5/11/2007

Please let me know if you want any other information.
69 Views


Hi, I did see the issue on one of our development systems with AMT 3.0. Newer systems seem to be working.
I have forwarded this on to our internal SCS team and they have asked for some additional info. Would you also please provide:
Your operating system
The Intel Management Engine Interface driver version (under System Devices in Device Manger)
thanks

Hi, Any update on this?
Richard_B_Intel1
Employee
69 Views


Hi, Any update on this?

I apologize, I was remiss in forwarding this additional info. The info has beensent to our Internal SCS team.
69 Views

Quoting - RB (Intel)

I apologize, I was remiss in forwarding this additional info. The info has beensent to our Internal SCS team.

A gentle reminder :).. Any update on this?
Lance_A_Intel
Employee
69 Views


Hello Sayantan,
The recommendation from our SCS team is to upgrade the firmware on that system to get the latest version of AMT. You can get the upgrade from HP onlinefor the system you specified.

I was going to suggest that initially, but wanted to see if there was any alternative. Please let us know how that works for youl
69 Views


Hello Sayantan,
The recommendation from our SCS team is to upgrade the firmware on that system to get the latest version of AMT. You can get the upgrade from HP onlinefor the system you specified.

I was going to suggest that initially, but wanted to see if there was any alternative. Please let us know how that works for youl

Thanks Lance. So I have to upgrade the the BIOS firmware to upgrade the AMT version to 5.0.
Lance_A_Intel
Employee
69 Views


Thanks Lance. So I have to upgrade the the BIOS firmware to upgrade the AMT version to 5.0.

Hi Sayantan,
You cannot upgradeyour systemwith AMT version 3.0.1 to 5.0. You can only upgrade to AMT versions that start with 3. AMT versions with newer major version numbers require new hardware.

You should be able to find the latest upgradebygoing to the HP site and searching in support/downloads for your specific system. Look in the BIOS section to find the latest FW upgrade for it. It will include a newer version of AMT (e.g. 3.2.10)
Andrew_S_Intel2
Employee
12 Views


Hi Sayantan,
You cannot upgradeyour systemwith AMT version 3.0.1 to 5.0. You can only upgrade to AMT versions that start with 3. AMT versions with newer major version numbers require new hardware.

You should be able to find the latest upgradebygoing to the HP site and searching in support/downloads for your specific system. Look in the BIOS section to find the latest FW upgrade for it. It will include a newer version of AMT (e.g. 3.2.10)

I know I've gone to thisHP sitefor the HP dc7800p drivers and firmware before: http://h20000.www2.hp.com/bizsupport/TechSupport/DriverDownload.jsp?prodNameId=3459245〈=en&cc=us&tas...

After that, I picked the appropriate OS, then went into the BIOS section like Lance said.

Andy
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