Community
cancel
Showing results for 
Search instead for 
Did you mean: 
indusgeek
Beginner
75 Views

Connecting to a Vpro machine out of the office network

- In case Machine is out of my Network then how we could able to access this Machin. I Mean is there nay way we could control on the STATIC IP Address.

- The above can be taken care in case there are some Unique ID (Like IMEI No in Mobile) defined for each VPro or C Pro based machine which could be able to give us the current Static IP Address with its Gatway details

Could you please confirm the above.

Cheers!

0 Kudos
5 Replies
75 Views

Hi,

Actually, the answer is No. There is no unique ID which can be used to get the static IP address of a system external to the network. You have to know the current static IP of the system to contactthe systemprovided you have the proper resolution in place.

Thanks,

Sree

indusgeek
Beginner
75 Views

Are there any existing features in AMT 3.0 or future releases to support remote management of the systems even when the systems are outside the corporate network.

Cheers!

75 Views

Hi,

We are working on this. Will get back to you soon.

Thanks,

Sree

75 Views

Hi,

From AMT 4.0,for the mobile platforms with environment detection, VPN routingturned on and the system has established the successful VPN connection through the OS, you can use CIRA (Client Initiated Remote Access) to manage that system. We are working on posting the latest SDK and use case documents where you will find more details on this feature. Please stay tuned.

Thanks,

Sree

75 Views

Hi,

There is a correction to the above answer - For mobile platforms with environment detection, VPN routingturned on and the system has established the successful VPN connection through the OS, you canmanage that system and you don't need CIRA for this.

Sorry for the confusion.

Thanks,

Sree

Reply