Intel® Business Client Software Development
Support for Intel® vPro™ software development and technologies associated with Intel vPro platforms.
1381 Discussions

lms service cannot connect to heci driver

ash1010
Beginner
‎08-24-2009 08:05 PM
921 Views
Hi , it seems i having the above error and it is causing my network card to stop responding.
I have just uninstalled the LMS software on it and the nic has come back.
Wondering if this is a know issues and if there any fixes ?

The laptop model is HP Eliteboot 2530p .

I was having this issue so i reinstalled the OS and thougt it was gone but it has just come back . Its random and I dont know how to replicate the problem.

Cheers
0 Kudos

Link Copied

1 Reply
Lance_A_Intel
Employee
‎08-25-2009 10:57 AM
921 Views

Well, I guess there are a couple of ways to go with this depending on if AMT is being used on your system.

1. If AMT is desired to be used, then you shouldtake a look at this article to see all the drivers that should be installed on your system. Sounds like the HECI (Intel ME Interface) driver is not installed or maybe not working. Your system should have come with a disk to install these drivers.

2. If you do not want AMT on your system, you can uninstall LMS and any AMT drivers that may be causing you issues.
0 Kudos
Copy link
Reply

Community support is provided during standard business hours (Monday to Friday 7AM - 5PM PST). Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.