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Hi Team,
I am initiate a video call, while call going on my mobile network switched to Wifi to Mobile network(4G), at that time my video got paused after connected to the mobile network video resumed but after 5 seconds video got hanged. Again i do un publish and publish also video in hang state only. Please help me out from this issue.
Thank you.
Best Regards,
Gopi Krishna P
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Hello,
Any help would be appreciated.
Thank you.
Best Regards,
Gopi Krishna P
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Hi Gopi,
could you please confirm that the hanged video was of a RemoteStream you subscribed or of a LocalStream you published?
Thanks
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Hi Hank Zhang,
Thanks for reply
Remote stream video only hanging.local stream i am publish also frequently connected and disconnected again connected.if need more clarity i will share my test case scenario video recording.
Thank you.
Best Regards,
Gopi Krishna P
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It is a known issue that the RemoteStream subscribed from server will hang up after network switched.
We will include the fixing patch in future versions.
Thanks.
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Hi Hank Zhang,
When will we expect the fix patch version.
Thank you.
Best Regards,
Gopi Krishna P
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Hi Hank, Please let us know when we can have the fix, automatic reconnection is a very critical feature for us.
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Hi, Jing A patch release for 4.1 will come out next week to fix this problem. Thanks for your patience.
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Hi, when can we have the 4.1 patch of fixing reconnection issue?
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hi Hank, Lei, can you kindly share the information about new 4.1 patch, which can fix subscribe remote stream issue when network switch?
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Lei Zhai (Intel) wrote:Hello Lei Zhai,
When we will get this patch release ,Please let us know this is very important to our application.
Thanks &Regards
Gopi Krishna P
Hi, Jing A patch release for 4.1 will come out next week to fix this problem. Thanks for your patience.

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