- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Team,
I am initiate a video call, while call going on my mobile network switched to Wifi to Mobile network(4G), at that time my video got paused after connected to the mobile network video resumed but after 5 seconds video got hanged. Again i do un publish and publish also video in hang state only. Please help me out from this issue.
Thank you.
Best Regards,
Gopi Krishna P
- Tags:
- HTML5
- JavaScript*
Link Copied
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hello,
Any help would be appreciated.
Thank you.
Best Regards,
Gopi Krishna P
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Gopi,
could you please confirm that the hanged video was of a RemoteStream you subscribed or of a LocalStream you published?
Thanks
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Hank Zhang,
Thanks for reply
Remote stream video only hanging.local stream i am publish also frequently connected and disconnected again connected.if need more clarity i will share my test case scenario video recording.
Thank you.
Best Regards,
Gopi Krishna P
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
It is a known issue that the RemoteStream subscribed from server will hang up after network switched.
We will include the fixing patch in future versions.
Thanks.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Hank Zhang,
When will we expect the fix patch version.
Thank you.
Best Regards,
Gopi Krishna P
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi Hank, Please let us know when we can have the fix, automatic reconnection is a very critical feature for us.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, Jing A patch release for 4.1 will come out next week to fix this problem. Thanks for your patience.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Hi, when can we have the 4.1 patch of fixing reconnection issue?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
hi Hank, Lei, can you kindly share the information about new 4.1 patch, which can fix subscribe remote stream issue when network switch?
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
Lei Zhai (Intel) wrote:Hello Lei Zhai,
When we will get this patch release ,Please let us know this is very important to our application.
Thanks &Regards
Gopi Krishna P
Hi, Jing A patch release for 4.1 will come out next week to fix this problem. Thanks for your patience.

- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page