Intel® Collaboration Suite for WebRTC
Community support and discussions on the Intel® Collaboration Suite for WebRTC (Intel® CS for WebRTC).
Announcements
The Intel sign-in experience has changed to support enhanced security controls. If you sign in, click here for more information.

Connection Fails when switching from WiFi to Mobile Data in iOS.

K__Srujan
Beginner
294 Views

Hi Team,

When in MCU conference while switching from WiFi to Mobile data, the Remote Stream is hanging, and it's not reconnecting.

Even the ICSPublicationDelegate, ICSSubscriptionDelegate, ICSConferenceClientDelegate, ICSRemoteStreamDelegate methods are not called.

Any suggestions on how to handle these situations?

 

Configuration:

1. Environment - iOS.

 2. SDK - CS_WebRTC_Client_SDK_iOS.v4.1

 

 

 

0 Kudos
8 Replies
K__Srujan
Beginner
294 Views

Hi Team,

Waiting for your response!

Thank you.

Srujan K

Li_C_Intel
Employee
294 Views

Release 4.1.1 fixed a similar reconnecting issue, you can have a try.

Li_C_Intel
Employee
294 Views

4.1.1 will be released soon

K__Srujan
Beginner
294 Views

Hi Li,

Thanks for your response.

As informed we have downloaded SDK 4.1.1 and checked the above scenario in your given sample application. But, we still face the same issue in 4.1.1 MCU.

Is there any alternate approach for this scenario?

Please Help us resolve, as this is our priority use case.

Li_C_Intel
Employee
294 Views

Besides SDK, have you upgrade MCU to 4.1.1? The 4.1.1 MCU has been tested and it should work.

K__Srujan
Beginner
294 Views

Li C. (Intel) wrote:

Besides SDK, have you upgrade MCU to 4.1.1? The 4.1.1 MCU has been tested and it should work.

 

 

Hi Li,

We have updated the MCU server as well as the SDK, but we are unable to reconnect after network switching.

Kindly, help us if we miss anything?

 

K__Srujan
Beginner
294 Views

Hi Team,

Any update on the above?

K__Srujan
Beginner
294 Views

Hi Team,

Any response would be appreciated?

 

Thanks,

Srujan K.

Reply