MCU Confrence ERROR - subscribe failed unauthorized

[Parveen_K_]

Hi,

I am working on MCU server. I had installed MCU server on Azure as per MCU documentation. I am using https which is working fine.

I am trying to communicate between two users one is presenter and other is user. Here problem is while publishing stream. I am not getting remote stream at both side. I tried it Chrome to Chrome and Android sample app to Chrome which failed at both tests.

Please suggest what wrong I am doing?.

Here is console log on chrome :

----------------------------------------

This appears to be Chrome
script2.js?v=004:175 location:https://clients.georama.com/webrtc/conference/public/
script2.js?v=004:193 token: eyJ0b2tlbklkIjoiNTdhOTc5OTRlNmIzMjc4YjVmMTkwMTYyIiwiaG9zdCI6Im1jdS5nZW9yYW1hLmNvbTo4MDgwIiwic2VjdXJlIjp0cnVlLCJzaWduYXR1cmUiOiJaVFl4WWpVd1ltWTRZemhtWlRabU1qVXpOR1kxTkRjM01qQXlabVUzWmpoaE1XUmtaV1U0WXpreU9XUmtOMkpoTkdSaU9EZzFOalpoT0RJeFpURXdaQT09In0=
woogeen.sdk.js:8 INFO: stream in conference: 57a0631aa00f7da50afd0a58
woogeen.sdk.js:8 INFO: subscribing: 57a0631aa00f7da50afd0a58
woogeen.sdk.js:8 INFO: user in conference: Object {name: "user", role: "presenter", id: "/#yV84hHaGxnIX1ToRAAAs", permissions: Object}
woogeen.sdk.js:8 INFO: user in conference: Object {name: "user1", role: "user", id: "/#uza00a6JxmTIZ4dGAAAt", permissions: Object}
woogeen.sdk.js:8 ERROR: 57a0631aa00f7da50afd0a58 subscribe failed: unauthorized
woogeen.sdk.js:8 ERROR: publish failed: unauthorized

[Chunbo_H_Intel1]

Hi Parveen,

What do you mean by "https which is working fine"? Which version of MCU, Android SDK and Chrome you're using?

Thanks!

[Parveen_K_]

Hi CHUNBO H.

My meaning was SSL certificate is added and SSL is working fine. But video publishing issue is exists either with https or http.

I am using version 3.1 for MCU, Android SDK, JS SDK. Chrome version is Version 52.0.2743.82 m

Thanks!

[Chunbo_H_Intel1]

Are you using the self-signed certificate or a CA issued digital certificate on MCU?

[Parveen_K_]

Hi,

I am using CA issued digital certificate.

Thanks!

[Chunbo_H_Intel1]

Hi Parveen,

Could you check the log on the MCU server? What kind of errors have been written into the server log?

Thanks!