MongoDB as seperate server - ERROR: Main - portal getting token failed

[Chandramouli_P]

Hello,

We are able to deploy and run MCU sample application successfully in the cloud. Now, I installed MongoDB in a different server and assigned the local hostname of MongodDB server in .toml files of Nuve, Portal, Conference-agent, Sip-portal folders. After initializing, when I execute "sudo bin/start-all.sh", It is connecting to MongoDB server and created the database also. But, I am getting the "Main - Failed to get token key. err: null" error. Please find the below log:

AmqpClient - Connecting to rabbitMQ server OK, hostPort: { host: 'localhost', port: 5672 }
INFO: Main - portal initializing as rpc client ok
INFO: Main - portal join cluster ok, with rpcID: portal-63f00094b53e59d6023b@13.58.34.29
INFO: ClusterWorker - Join cluster woogeen-cluster OK.
INFO: Main - portal initializing as rpc server ok
INFO: Main - portal-63f00094b53e59d6023b@13.58.34.29 as monitor ready
INFO: Main - Failed to get token key. err: null
ERROR: Main - portal getting token failed.
INFO: LoadCollector - To stop load collector.

Any help would be appreciated.

Thank you.

Best Regards,
Chandramouli.

[Chandramouli_P]

Hello,

Any help would be appreciated.

Thank you.

Best Regards,
Chandramouli.

[Chandramouli_P]

Hello,

Any help would be appreciated.

Thank you.

Best Regards,
Chandramouli.

[Chandramouli_P]

Hello,

Any help would be appreciated.

Thank you.

Best Regards,
Chandramouli.

[Qiujiao_W_Intel · Accepted solution]

How did you initialize your nuve database? If you just run ./bin/init.sh it still use the default localhost as mongo service, please run ./nuve/init.sh --dburl xxxx to initialize nuve database.

[Chandramouli_P]

Hello Qiujiao,

As you suggested, after passing the dburl in command line, it is throwing some error. So, I had given the DB URL in nuve/init.sh file and comment the MongoDB related lines bin/init-all.sh file. Now, it is working fine.

Thank you.

Best Regards,
Chandramouli.

[Naresh_R_1]

Hi,

When i am connecting as per above suggested i am getting below error for nuve

2019-02-26 13:08:59.901  - WARN: Nuve - { Error: WWW-Authenticate: MAuth realm="http://marte3.dit.upm.es"

  name: 'Error',

  status: 401,

  code: 1101,

  data: 

   { error: 

      { code: 1101,

        message: 'WWW-Authenticate: MAuth realm="http://marte3.dit.upm.es"' } } }

Please Suggest

Thanks

Naresh

[Naresh_R_1]

Dear Team,

I am facing similar issue when i am hosting mongodb as a separate server. i am not able connect as per the above said configuration.

we are using mongodb 3.4 version and MCU version 4.1.1.

we are able to create nuvedb on mongodb server but conference is not happening getting different errors everytime and services getting stopped.

can any one suggest with configuration.

Thanks

Naresh

[Qiujiao_W_Intel]

Hi, Naresh, please check your bindip settings in mongodb. if it's 127.0.0.1, it can only be accessible from the same machine.