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Unable to start appshare from iframe

Eradj_K_
Beginner
‎05-12-2017 01:42 PM
331 Views

Hello there, 

We have ran into the issue that JavaScript SDK when hosted in the iframe and not running in the top window: SDK doesn't start Application Sharing on Chrome, it throws just an unknown error as the result. The interesting part, the call to the extension is successful, as user gets the prompt from Chrome to select Desktop or Application, meaning JS calls are correctly marshalled by Chrome from SDK running in the iframe to the extension, but the process of setting up the stream doesn't work. I understand one of the suggestions would be to move the SDK into the top window, but due to the structure of the app, it must run of the iframe.

Could someone advise whether that’s a known issue and if three is a work around available?

Thanks.  

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