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GRIFFCOMM
New Contributor I
1,060 Views

BOXSTK1AW32SC and Windows version (home to Pro and why is it 32bit)?

  • The BOXSTK1AW32SC comes with Windows 10 Home 32bit, why is this 32bit when the processor supports 64bit (confirmed by Intel and BOXSTK1A32SC having 64bit drivers for Windows)

 

  • If i upgrade Windows 10 Home to Windows 10 Pro via the Microsoft online Store, will this change the digital validation to Pro from that point forward if / when i have to reload the OS?

 

  • Is it possible to reload the OS on the BOXSTK1AW32SC keeping the existing license as Windows 10 Home 64bit? (we have done this before with some genuine Windows 10 machines, however this confuses me why Intel released it as 32bit).

 

 

 

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8 Replies
AlHill
Super User
466 Views

It is 32-bit because there is only 2gb memory, which does not make sense to install/run 64-bit windows on.

 

No, if you upgrade to pro (as I have done), the original key is maintained. You would need (as I have done) to keep the upgrade key for future use.

 

No, you have only a 32-bit license.

 

Doc

 

GRIFFCOMM
New Contributor I
466 Views

Did you upgrade via the Microsoft online store? if so, did they basically send a key to input in tot he SYSTEM to change the version, was this email or printed on the screen?

 

I have to upgrade a number of client machines, am trying to avoid imputing email addresses.

AlHill
Super User
466 Views

I purchased retail boxes of Windows 10 pro, which came with a usb stick and a key. The stick is worthless (since it is usually out of date), but not the key. Make a new stick from the Microsoft download site, if you want a stick.

 

But, with the key, you just go to start, settings, update&security, activation, and change product key. Then, sit back, and watch the blinking lights.

 

Doc

Brandon_OKC
Novice
344 Views

Did you purchase key from Microsoft Store? Since license is OEM digital MS Volume License key will not work. 

Brandon_OKC
Novice
331 Views

I resolved issue with Key by purchasing one directly from MS Store on the compute Stick. I did have to use the standard open MS Digital license key to complete activation to switch OS over to Pro version. 

n_scott_pearson
Super User Retired Employee
466 Views

Adding to Al's statement, it makes absolutely no sense to install 64-bit Windows if you don't have more than 4GB of DRAM. It's bad enough that a significant chunk of the available DRAM is lost to device and firmware support; compounding it with the larger DRAM requirements of the 64-bit environment just doesn't make sense.​

...S

Esteban_C_Intel
Employee
466 Views

Hello (((GRIFFCOMM,

 

I would like to know if you need further assistance? 

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

Esteban_C_Intel
Employee
466 Views

Hello (((GRIFFCOMM,

 

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question.

 

Esteban Ch.

Intel Customer Support Technician

A Contingent Worker at Intel

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