Intel® DevCloud
Help for those needing help starting or connecting to the Intel® DevCloud
1641 Discussions

DevCloud Account Removed?

JVand22
Beginner
696 Views

I'm a PhD student who's been working closely with Intel and using the DevCloud for over a year now, and my account seems to have been removed this week. I can request a new DevCloud account, but I'm wondering if there's anyway to recover the files on my previous account? Many of which are OneAPI FPGA builds which would take hours/days to recreate. Thanks!

0 Kudos
1 Solution
DiyaN_Intel
Moderator
591 Views

Hi,


Sorry for the delay. We are able to copy the files from your old account to new account.

Please confirm if it is fine.

If this resolves your issue, make sure to accept this as a solution.

This would help others with similar issue. Thank you!


Regards,

Diya


View solution in original post

0 Kudos
5 Replies
DiyaN_Intel
Moderator
688 Views

Hi, 


  Thank you for posting in Intel communities.


  Could you please help us with your user-id so that we can put your data retrieval request to the admin team?


Regards,

Diya

  


0 Kudos
JVand22
Beginner
685 Views

My original user-id was uXXXXXX, and the new account I've just signed up for is uXXXXXX. Thanks!

0 Kudos
DiyaN_Intel
Moderator
652 Views

Hi, 

 

Thank you for sharing your details.  We are working on this internally. 

 

Regards, 

Diya

 

0 Kudos
DiyaN_Intel
Moderator
592 Views

Hi,


Sorry for the delay. We are able to copy the files from your old account to new account.

Please confirm if it is fine.

If this resolves your issue, make sure to accept this as a solution.

This would help others with similar issue. Thank you!


Regards,

Diya


0 Kudos
DiyaN_Intel
Moderator
561 Views

Hi ,

 

Good day to you.

Glad to know that your issue is resolved. If you need any additional information, please post a new question as this thread will no longer be monitored by Intel.

 

Regards,

Diya

 

 

0 Kudos
Reply