Have not received Intel Edge AI Certification badge confirmation yet..

[Jonathan_Yeh]

Hi Intel support team,

As subject, this is the matter with regards to Intel Edge AI Certification (Intel course URL: https://www.intel.com/content/www/us/en/developer/tools/devcloud/edge/learn/certification.html)

(Certification Badge URL: https://www.credly.com/org/intel/badge/intel-edge-ai-certification),

I've successfully completed the course as well as paid the certification fee. However, I have not received any feedback or email indicator about how to retrieve my certification.

Please refer to the attached two files. These are screenshots for the finished course and payment confirmation.

My Credly profile can be referred to here (URL: https://www.credly.com/users/tung-chiang-yeh/badges).

Thanks and I would really appreciate your prompt response with support!

Regards,
Jonathan 

[Jonathan_Yeh]

Hi Chris,

This issue has not been resolved yet!

Where we are now? I do not receive any confirmation email to claim the badge from either your team or Credly.

Please keep me updated.

By the way, attached is the previous request thread I posted.

It states some info about the post. We can see that the customer priority is 'low'.

Is this a misunderstanding or some kind of joke?   

Regards,

[Jonathan_Yeh · Accepted solution]

Hi Chris, 

Thank you for your support.

Finally, I've successfully claimed the badge. I'll mark this as solved solution accordingly.

I appreciate your help and have a nice day.

Thanks.

Regards,

[Jonathan_Yeh]

In addition, the process to retrieve the badge can definitely be improved. The course is great. Accomplishment in this certification course should be a wonderful experience, not frustration due to this issue.