DLL load failed while importing _pyopenvino: The specified module could not be found

[Reyes00]

Hi Support Team,

It was my first time running the openvino toolkit and i plan to run a demo below are the step that i do for installation:

Step 1: Create virtual environment
python -m venv openvino_env

Step 2: Activate virtual environment
openvino_env\Scripts\activate

Step 3: Upgrade pip to latest version
python -m pip install --upgrade pip

Step 4: Download and install the package
pip install openvino-dev==2022.3.1

then i clone the toolkit and place in drive C:

https://github.com/openvinotoolkit/openvino.git

then i download openzoo

https://github.com/openvinotoolkit/open_model_zoo/tree/master/demos/face_recognition_demo/python

To run the project

1) setup environment: openvino_env\Scripts\activate

2)Initiate setupvar variable : "C:\openvino\scripts\setupvars\setupvars.bat"

3) then run the command 

python ./face_recognition_demo.py ^
-i /video.mp4 ^
-m_fd /intel/face-detection-retail-0004/FP32/face-detection-retail-0004.xml ^
-m_lm /intel/landmarks-regression-retail-0009/FP32/landmarks-regression-retail-0009.xml ^
-m_reid /intel/face-reidentification-retail-0095/FP32/face-reidentification-retail-0095.xml ^
--verbose ^
-fg "C:/Users/aisignage/Desktop/Openvino/open_model_zoo/demos/face_recognition_demo/python/dataset"

Receive Error

Traceback (most recent call last):
File "./face_recognition_demo.py", line 26, in <module>
from openvino.runtime import Core, get_version
File "C:\Users\aisignage\Desktop\Openvino\openvino_env\lib\site-packages\openvino\runtime\__init__.py", line 12, in <module>
from openvino._pyopenvino import get_version
ImportError: DLL load failed while importing _pyopenvino: The specified module could not be found.

Some troubleshooting: 

pip show openvino
Name: openvino
Version: 2022.3.1
Summary: OpenVINO(TM) Runtime
Home-page: https://docs.openvino.ai/latest/index.html
Author: Intel(R) Corporation
Author-email: openvino_pushbot@intel.com
License: OSI Approved :: Apache Software License
Location: c:\users\desktop\openvino\openvino_env\lib\site-packages
Requires: numpy
Required-by: openvino-dev

May i know how to solve this?

[Reyes00 · Accepted solution]

The setupvars.bat 

need download from here 

https://www.intel.com/content/www/us/en/developer/tools/openvino-toolkit/download.html?ENVIRONMENT=RUNTIME&OP_SYSTEM=WINDOWS&VERSION=v_2023_0_2&DISTRIBUTION=ARCHIVE

[Zulkifli_Intel]

Hi Reyes00,

Thank you for reaching out to Intel Customer Support.

Here are the steps that you can use to run Intel Open Model Zoo Demos with Intel Pre-Trained Models.

For OpenVINO Runtime:

Step 1: Download OpenVINO 2022.3.1 from here

Step 2: Unzip the file

Step 3: Initialize Environment

Open Command Prompt

Go to the OpenVINO directory

Run setupvars.bat

Step 4: Clone Open Model Zoo

git clone -b 2022.3.1 https://github.com/openvinotoolkit/open_model_zoo.git

Download all the required models

Step 5:

Run the demo:

python face_recognition_demo.py -i video.mp4 -m_fd face-detection-retail-0004.xml -m_lm landmarks-regression-retail-0009.xml -m_reid face-reidentification-retail-0095.xml -fg face_gallery

For OpenVINO-Dev

Step 1: Create a virtual environment

python -m venv openvino_env

Step 2: Activate virtual environment

openvino_env\Scripts\activate

Step 3: Upgrade pip to the latest version

python -m pip install --upgrade pip

Step 4: Download and install the package

pip install openvino-dev==2022.3.1

Step 5: Clone Open Model Zoo

git clone -b 2022.3.1 https://github.com/openvinotoolkit/open_model_zoo.git

Download all the required models

Run the demo:

python face_recognition_demo.py -i video.mp4 -m_fd face-detection-retail-0004.xml -m_lm landmarks-regression-retail-0009.xml -m_reid face-reidentification-retail-0095.xml -fg face_gallery

Sincerely,

Zulkifli

[Zulkifli_Intel]

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