Error NC_DEVICE_NOT_FOUND on Windows 10

[Brazey__Denis]

Hello, 

I am trying to use the Neural compute stick 2 on Windows 10 via OpenVINO R5. 

I have

- reinstalled my windows from scratch to have a clean system. 

-  followed the tutorial, installed the driver => the Myriad device appears correctly in my device manager. 

- compiled the samples with VS2015 

- plugged the stick on a USB 3 plug

- launched the setupvars before launching the sample program (with -d MYRIAD option). 

- successfully launched the samples in CPU and GPU mode

I get the following error 

InferenceEngine:
        API version ............ 1.4
        Build .................. 19154
[ INFO ] Parsing input parameters
[ INFO ] Reading input
[ INFO ] Loading plugin MYRIAD

        API version ............ 1.5
        Build .................. 19154
        Description ....... myriadPlugin
[ INFO ] Loading network files for Face Detection
[ INFO ] Batch size is set to 1
[ INFO ] Checking Face Detection network inputs
[ INFO ] Checking Face Detection network outputs
[ INFO ] Loading Face Detection model to the MYRIAD plugin
E: [ncAPI] [         0] ncDeviceOpen:870   failed to find device

[ ERROR ] Can not init USB device: NC_DEVICE_NOT_FOUND

I get the same problem on other Windows 10 computers. 

So, my questions are: :

- is the Neural compute stick compatible with OpenVINO on Windows 10 ?

- did I miss something ? 

Thanks for your help :)

[Meunier__Victor]

I have the same problem. Host is windows 10, with drivers updated as the guide indicate, and Ubuntu 16_04 in virtualbox VM. USB passtrough is configured by id vendor, the rules has been added but still, whenever I try to run the example the device is not found.
It seems to be a pretty common problem, is there a definitive fix in development??

Victor

[Trahms__Rob]

We have the same problem.  On a Windows 10 system (using Visual Studio), we've built the security_barrier_camera_demo and can run it with the -d CPU option, but -d MYRIAD fails with an ncDeviceOpen:870 error, failed to find device.  The stick is plugged into a USB3 port, device driver has been installed and Windows registers presence of the device when plugged in.  Is there a fix?

Thanks,

Rob

[Justin__Chen]

I have same problem occur on Windows 10.

[ INFO ] InferenceEngine:
        API version ............ 1.4
        Build .................. 19154
[ INFO ] Parsing input parameters
[ INFO ] Capturing video streams from the video files or loading images
[ INFO ] Files were added: 1
[ INFO ]     C:\Intel\computer_vision_sdk\deployment_tools\demo\\car_1.bmp
[ INFO ] Number of input image files: 1
[ INFO ] Number of input video files: 0
[ INFO ] Number of input channels:    1
[ INFO ] Loading plugin MYRIAD

        API version ............ 1.5
        Build .................. 19154
        Description ....... myriadPlugin
[ INFO ] Loading network files for VehicleDetection
[ INFO ] Batch size is forced to  1
[ INFO ] Checking Vehicle Detection inputs
[ INFO ] Checking Vehicle Detection outputs
[ INFO ] Loading Vehicle Detection model to the MYRIAD plugin
E: [ncAPI] [         0] ncDeviceOpen:870   failed to find device

[ ERROR ] Can not init USB device: NC_DEVICE_NOT_FOUND
Error