NCS wih NCSDK2： no device can be found

[idata]

My device is Intel® Movidius™ Neural Compute Stick.I both installed openVINO and NCSSDK2 on ubuntu 16.04.I installed fllow

OpenVINO:https://software.intel.com/en-us/articles/OpenVINO-Install-Linux#Movidius-stepsNCSSDK2: https://movidius.github.io/ncsdk/ncs.htmlboth can't work,the information is as follows.

1. openVINO

action@action:~/code/caffe/caffe_tool$ ./classify_openvino.sh [setupvars.sh] OpenVINO environment initializedRun Inference Engine classification sample

[ INFO ] InferenceEngine:

API version ………… 1.4 Build ……………… 19154[ INFO ] Parsing input parameters[ INFO ] Files were added: 1[ INFO ] /home/action/code/caffe/caffe_tool/horse1.BMP[ INFO ] Loading pluginAPI version ............ 1.5 Build .................. 19154 Description ....... myriadPlugin

[ INFO ] Loading network files:

/home/action/code/caffe/caffe_tool/optmi_FP16/caffenet_train_iter_2500.xml /home/action/code/caffe/caffe_tool/optmi_FP16/caffenet_train_iter_2500.bin[ INFO ] Preparing input blobs[ WARNING ] Image is resized from (640, 480) to (224, 224)[ INFO ] Batch size is 1[ INFO ] Preparing output blobs[ INFO ] Loading model to the plugin[ ERROR ] Can not init USB device: NC_DEVICE_NOT_FOUND

2.NCSSDK2

action@action:~/code/ncs/ncsdk/examples/apps/hello_ncs_py$ python2 hello_ncs.py D: [ 0] ncDeviceCreate:308 ncDeviceCreate index 0

Error - no NCS devices detected, verify an NCS device is connected.

action@action:~/code/ncs/ncsdk/examples/apps/hello_ncs_py$ lsusb

Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub

Bus 001 Device 004: ID 8087:0a2b Intel Corp. Bus 001 Device 003: ID 17ef:6019 Lenovo Bus 001 Device 005: ID 046d:c31c Logitech, Inc. Keyboard K120Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hubBus 004 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hubBus 003 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub

[idata]

Hi @yangxiu123321

It looks like your device is not being detected by your system. Are you running Ubuntu as a Virtual Machine?

Have you tried plugging the NCS into another USB port or another computer?

Regards,

Sahira

[idata]

I have the same issue with two different new v2 sticks. Using Ubuntu 16.04.5 on a Dell i7 (nothing virtual). Tried to go through an usb hub but didn't work

[idata]

I tried the same stick with Stretch. It is not recognized by the OS.

[idata]

Hi @sudhirkshirsagar

The software kit that is compatible with the NCS2 is OpenVINO, not the NCSDK. Here is the installation page for OpenVINO. For reference, the forums for OpenVINO is here

But I do want to make sure that your device is recognizing the NCS2. Can you run lsusb and make sure that the NCS2 is listed?

Best Regards,

Sahira

[WDomo]

sahira I am really struggling with the same problem. Latest openvino brand new movidius

lsusb doesn't see the id but the details are there on USB-devices