benchmark_app fails on WindowsServer2016/2019 with 4th Xeon CPU

ClinB · ‎08-29-2023

Hi all:

I tried to run OpenVINO benchmark_app on my AWS EC2 instance but it failed.

AWS instance:

Type: m7i-flex large
OS: Windows Server 2016 (AMI ID: ami-0eaa5dc91b7f6a340 )
CPU: Intel Xeon Platinum 8488C, 1 core, 2 threads (Code name: Sapphire Rapids)
Memory: 8G
HDD: 30G

(no custom software installed except miniconda & python environment)

Model:

image-retrieval-0001

What I did:

(create and activate python 3.8 environment by miniconda)
pip install openvino==2022.3
pip install openvino-dev==2022.3
benchmark_app -m image-retrieval-0001.xml

Output result:

I tried to:

replace OpenVINO with 2023.0
replace OS with Windows Server 2019 (AMI ID: ami-065b889ab5c33720e )

neither of them works.

Best Regards

Clin B

Aznie_Intel · ‎08-29-2023

Hi Clin B,

Thanks for reaching out.

I am able to run the inference from my end. Your Python environment by Miniconda might cause some issues in running the inference. I would recommend installing Python from the official website.

Regards,

Aznie

Aznie_Intel · ‎09-06-2023

Hi Clin B,

This thread will no longer be monitored since we have provided a solution. If you need any additional information from Intel, please submit a new question.

Regards,

Aznie