Intel® Edge Software Hub
Get answers from community peers to your questions about building Edge Software Hub solutions for edge compute node.
Announcements
Welcome to the Intel Community! If you like the answer to your question, please mark it as 'Accepted Solution' to help others.

The Edge Software Vision Package for Red Hat Enterprise Linux is now available here.

Learn more about developing on Intel® Hardware and Software here.
404 Discussions

Failed to install ESDQ for Vision 2022.1 module.

PH_ROC
Beginner
1,965 Views

We are unable to start to test ESDQ for Vision with Version 2022.1, When finished install module, only “Intel_Distribution_of_OpenVINO_toolkit_2022_1_0_Runtime” failed to install.

 

After looking back the processes information while running installation, below is the error message:

PH_ROC_2-1675477489961.png

 

Even tried to reinstall the module with the command “./edgesoftware update <Failed Module ID(s)>” or re-run install command “./edgesoftware install” but still show same fail message as above.

PH_ROC_1-1675477421163.png

 

Other notes:

  • OS: Ubuntu 20.04LTS
  • Kernel: 5.14 or higher
  • Python 3.8.10 installed.
Labels (1)
0 Kudos
1 Solution
JesusE_Intel
Moderator
1,214 Views

Hi All,

 

The development team is still looking into the issue, and they will address it in the next software release. At this time, I don't have an ETA for the next release. As a workaround, could you please try the following.

 

W: GPG error: https://repos.influxdata.com/ubuntu focal InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY D8FF8E1F7DF8B07E

E: The repository 'https://repos.influxdata.com/ubuntu focal InRelease' is not signed.

 

To fix this error, update the key per the following page and run the installation again (./edgesoftware install)

https://www.influxdata.com/blog/linux-package-signing-key-rotation

 

628cebcf18eee6002c24fb47 |  Intel Distribution of OpenVINO toolkit 2022 1 0 Runtime   | FAILED 

OpenVINO fails to install because of the numpy version installed. Please run the following commands to uninstall openvino and numpy version and re-install manually. Please make sure to uninstall all versions of numpy.

 

$ python3 -m pip uninstall numpy openvino openvino-dev

$ python3 -m pip uninstall numpy

WARNING: Skipping numpy as it is not installed.

$ python3 -m pip install numpy==1.19.5 openvino==2022.1.0 openvino-dev[tensorflow2,caffe,onnx]==2022.1.0

 

Once OpenVINO and numpy is install, do not run the installer again as it will install the latest numpy version again. Instead run the esdq tests. You will continue to see failed Intel Distribution of OpenVINO toolkit 2022 1 0 Runtime but the tests should pass.

 

Regards,

Jesus

 

View solution in original post

0 Kudos
10 Replies
JesusE_Intel
Moderator
1,916 Views

Hi PH_ROC,


Thank you for reporting the issue, I was able to reproduce from my side and have escalated the issue to the development team for further investigation.


In the meantime, I was able to install the previous version (6.1) of Intel® Edge Software Device Qualification for Vision. Could you please try this version and see if it works for you in the meantime?


Regards,

Jesus


0 Kudos
PH_ROC
Beginner
1,904 Views

Hi JesusE,

 

Thank you for reply, I had test Vision v6.1, but test report shows "mediasdk_sample_encode with h265" failed.

 

May be need to submit another issue for it.

 

Thanks.

0 Kudos
JesusE_Intel
Moderator
1,893 Views
0 Kudos
PH_ROC
Beginner
1,878 Views

Hi JesusE,

 

I do had try the steps as following link. The steps seems same as the link you provide.

https://www.intel.com/content/www/us/en/support/articles/000089952/software/iot-software.html

 

After follow the steps of above link, figure below is the "dmesg | grep guc" for the guc detail, and the test result still shows fail. 

PH_ROC_0-1675999946075.png

 

0 Kudos
PH_ROC
Beginner
1,773 Views

Hi JesusE,

 

Is there any further update?

 

Sincerely.

0 Kudos
huang__shiuan-chi
New Contributor I
1,730 Views

Hi @JesusE_Intel ,

Is there any update about this,

we have the same issue although trying to fix follow your link, it still has error in h265 encoding.

please refer to the attached report.

0 Kudos
JesusE_Intel
Moderator
1,668 Views

Hi PH_ROC and huang__shiuan-chi,


Apologies for the delay in our response, I had escalated this issue to the development team for further assistance.

Let me follow up with them to get the latest update. I Appreciate your patience.


Regards,

Jesus


0 Kudos
henry1758f
Beginner
1,337 Views

Hi,

Is there any update about this?

Will the ESDQ project keep updating and going?

0 Kudos
JesusE_Intel
Moderator
1,215 Views

Hi All,

 

The development team is still looking into the issue, and they will address it in the next software release. At this time, I don't have an ETA for the next release. As a workaround, could you please try the following.

 

W: GPG error: https://repos.influxdata.com/ubuntu focal InRelease: The following signatures couldn't be verified because the public key is not available: NO_PUBKEY D8FF8E1F7DF8B07E

E: The repository 'https://repos.influxdata.com/ubuntu focal InRelease' is not signed.

 

To fix this error, update the key per the following page and run the installation again (./edgesoftware install)

https://www.influxdata.com/blog/linux-package-signing-key-rotation

 

628cebcf18eee6002c24fb47 |  Intel Distribution of OpenVINO toolkit 2022 1 0 Runtime   | FAILED 

OpenVINO fails to install because of the numpy version installed. Please run the following commands to uninstall openvino and numpy version and re-install manually. Please make sure to uninstall all versions of numpy.

 

$ python3 -m pip uninstall numpy openvino openvino-dev

$ python3 -m pip uninstall numpy

WARNING: Skipping numpy as it is not installed.

$ python3 -m pip install numpy==1.19.5 openvino==2022.1.0 openvino-dev[tensorflow2,caffe,onnx]==2022.1.0

 

Once OpenVINO and numpy is install, do not run the installer again as it will install the latest numpy version again. Instead run the esdq tests. You will continue to see failed Intel Distribution of OpenVINO toolkit 2022 1 0 Runtime but the tests should pass.

 

Regards,

Jesus

 

0 Kudos
JesusE_Intel
Moderator
1,163 Views

If you need any additional information, please submit a new question as this thread will no longer be monitored.


0 Kudos
Reply