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Temperature Issue in Intel RVC evaluation environment

Chinatsu_Miura
Beginner
811 Views

Greetings,

 

When booting with ECI_Debian, there is a phenomenon that the temperature of the PC rises compared to when booting with normal Debian.

The customer confirmed with the following command.

cat /sys/class/thermal/thermal_zone1/temp

 

CPU utilization comparison

・Normal Debian: about 1-2%

・Debian + ECI: about 0 to 1%

 

Temperature comparison

・Normal Debian: 37 degrees

・Debian + ECI: 75 degrees (rises to 84 degrees after startup, settles around 75 degrees due to high fan rotation)

 

The customer confirmed using the following Laptop PC.

https://www.pc-koubou.jp/products/detail.php?product_id=871229

 

We tested both ECI v3.0.2 and ECI V3.0 environments on the Intel NUC.

Neither of these have reproduced this phenomenon.

Intel NUC: SWNUC12WSHi7000 (CPU:i7-1260P)

 

This phenomenon is only seen in the customer's environment.

 

(I posted to Intel Premier Support earlier, but IPS replied that they recommended posting to the Edge Software Hub Communities.)

 

Best regards,

Miura/OEC

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JesusE_Intel
Moderator
771 Views

Hi Chinatsu_Miura,


Thanks for reaching out. Do you know if the customer's system meets the system requirements as listed in https://eci.intel.com/docs/3.0.2/getstarted/requirements.html? You mentioned, this is only observed on the customer's system which is a laptop, do you have a laptop with similar specs to test?


Regards,

Jesus


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JesusE_Intel
Moderator
772 Views

Hi Chinatsu_Miura,


Thanks for reaching out. Do you know if the customer's system meets the system requirements as listed in https://eci.intel.com/docs/3.0.2/getstarted/requirements.html? You mentioned, this is only observed on the customer's system which is a laptop, do you have a laptop with similar specs to test?


Regards,

Jesus


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JesusE_Intel
Moderator
664 Views

If you need any additional information, please submit a new question as this thread will no longer be monitored.


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