Cannot compile for D5005 due to failing license

[davidcastells]

I'm having problems to compile OpenCL kernels in my servers for the D5005 system available in DevCloud.
I installed the Acceleration Stack with the required updates from
https://www.intel.com/content/www/us/en/programmable/products/boards_and_kits/dev-kits/altera/intel-fpga-pac-d5005/getting-started.html

However the still fails. It complains about a missing license:

aoc: OpenCL parser completed successfully.
aoc: Linking Object files....
aoc: Optimizing and doing static analysis of code...
Compiler Warning: /home/dcr/INT_Bioinformatics/OpenCLPrealignmentFilters/fpga/PACS10/../adapter.cl:66: declaring global argument 'workload' with no 'restrict' may lead to low performance for kernel 'kmer'
aoc: First stage compilation completed successfully.
Compiling for FPGA. This process may take a long time, please be patient.
Error (119013): Current license file does not support the 1SX280HN2F43E2VG device. Go to the Self-Service Licensing Center on the Intel FPGA website to manage your licenses (https://mysupport.altera.com/AlteraLicensing/license/index.html).
Error: Quartus Prime Fitter was unsuccessful. 1 error, 22 warnings
Error (293001): Quartus Prime Full Compilation was unsuccessful. 2 errors, 4478 warnings
Error (23035): Tcl error: ERROR: Error(s) found while running an executable. See report file(s) for error message(s). Message log indicates which executable was run last.
Error (23031): Evaluation of Tcl script s10_partial_reconfig/flow.tcl unsuccessful
Error: Quartus Prime Shell was unsuccessful. 8 errors, 4478 warnings
Error (16546): Cannot load final database - ensure all earlier stages of the compiler have completed.
Error (17941): The design could not be loaded due to errors.
Error (23035): Tcl error:
Error (23031): Evaluation of Tcl script scripts/adjust_plls_mcp.tcl unsuccessful
Error: Quartus Prime Shell was unsuccessful. 4 errors, 0 warnings
Error: Compiler Error, not able to generate hardware

I use a LM server in which we have several floating licenses. When I check available licenses patched with the last update, I see them correctly installed as described in

https://www.intel.com/content/dam/www/programmable/us/en/pdfs/solution/acceleration-hub/readme-d5005-ias-v2-0-1-update1.pdf

here's the output of my Quartus 19.2 licensing window

But the error complains about a licensing error specfic to Stratix 10 device.

What should I do?

[AR_A_Intel · Accepted solution]

Hello

Welcome to INTEL forum. My guess is, this error occurs because the FlexLM library has been upgraded. Could you help to upgrade the license daemon (alterad) software to the newer version v11.16.2.1.and try it.

The new daemon software can be downloaded from the website.

https://www.intel.com/content/www/us/en/programmable/support/support-resources/download/licensing/daemons.html     

For more refer to KDB https://www.intel.com/content/altera-www/global/en_us/index/support/support-resources/knowledge-base/tools/2019/error-119013---current-license-file-does-not-support-the--device.html   

Hope this help.

[davidcastells]

You are right!

With the updated deamon my compilation is working!

Thank you so much! 

[AR_A_Intel]

You're welcome, it's been my pleasure helping you. Hope all is well. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you