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Hi,
Can you elaborate your issue with below details?
- Intel ID or Intel community (Forum)ID
- Quartus license(version & edition) or IP license
- Whether fixed license or floating license
Regards,
Vicky
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Vicky,
My issue is that I am trying to renew my existing Intel license. To do that I need to supply my Intel ID. I do not know that and can not find a way to figure out what it is. I do not know what my Intel Forum ID is. I do not know how to find that.
I have a Quartus Prime floating license license SW-QUARTUS-SE-FLT 1-NL2LLN which is expiring at the end of November. ( I just pruchased a n IPS-EMBEDDED license 1-RIOKQP last month.)
Here is the start of the license file:
# Intel Corporation Software and/or Intellectual Property License File
# Issued 28 November 2018
# Upgrade to these products will no longer be available after the Maintenance Expiration
# date unless licenses are renewed.
# Floating Server License
# Primary Machine Name-FLODSVR01
# Primary Machine ID-NIC ID 000c297f3b0e
# Redundant Server 2-N/A
# Redundant Server 3-N/A
# Product License Summary:
# Quartus II SE Floating, 2 Seat(s)
# - Maintenance Expiration of 2019.11
################################################################################
SERVER flodsvr01 000c297f3b0e 1800
VENDOR alterad C:\QuartusFlexlm\alterad.exe PORT=1801
VENDOR mgcld C:\QuartusFlexlm\mgcld.exe PORT=1802
USE_SERVER
################################################################################
Please help ASAP. I have the PO all ready.
Don Lydon
1-774-454-4710
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Hi,
You can see your Intel Forum email ID & nickname in User profile under your profile name at right top corner of forum page & Intel forum credentials helps to login
Self service licensing center(SSLC).
To renew the Quartus prime floating license please refer the 2nd page from the link below,
https://www.intel.com/content/dam/www/programmable/us/en/pdfs/education/demonstrations/online/licensing/how-to-renew-an-expired-license.pdf
Please let me know , if you have any different concern.
Regards,
Vicky
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Vicky,
I need my Intel ID in order to renew my license.....not my forum ID. Please provide my Intel ID.
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Hi,
Have you tried the solution which I provided to you? please share your observation here.
Really I am not getting which Intel ID you want, could you please provide screenshot?
Thanks,
Vicky
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Hi,
please provide some update about solution provided in previous post.
Let me know if you have any different concern.
Regards,
Vicky
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NO Vicky,
your response did not answer my question. I am trying to issue a PO to renew my license. To do so, I need my Intel ID. Your company does not list a phone number to call. The email you give is not valid. Your tech support answers point to 90 page documents about setting up a license. You have all my account information and my contact information but you give no actual help so I get issue my PO to you for a license renewal. AT this point it might be easier to design out you part and use another vendor.
Don
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Hi,
"Hi,
Have you tried the solution which I provided to you? please share your observation here.
Really I am not getting which Intel ID you want, could you please provide screenshot?
Thanks,
Vicky" --------------------------------- Please try the solution provided in previous post & provide the screenshots, video if possible or provide the steps followed by you.
we have been supporting licensing related issue via Self service licensing center & it`s recommended way to do so.
https://fpgasupport.intel.com/Licensing/license/index.html
Regards,
Vicky
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Hi,
Thanks for the screenshots & your cooperation.
Please try the below links & please let us know, how it works for you with screenshot of filled details,
https://buyfpga.intel.com/Cart
https://buyfpga.intel.com/Shipping
Regards,
Vicky
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Vicky,
I believe I have placed the order - Sales Order number 62042245.
Thank you.
Don
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Hi,
Glad to know that our suggestion helped to resolve your issue.
Now I would like to close this case, please open new thread if you need any support.
Thanks,
Vicky
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