Intel Quartus Prime Licensing

[Jack31]

I am trying to generate my quartus prime license by activation code at licensing.intel.com, I am getting an error "Invalid License Activation Code". can you please help with to resolve this issue? 

Thank you. 

[AR_A_Intel]

Hello

Welcome to INTEL forum. Could you provide the details for checking

Name :

Email Address :

Company Name :

Company Address :

NICID(Mac Add) :

Activation Code (LAC):

Product:

For privacy, reply/attach file in private message.

[Jack31]

Hello, 

Name : Toni Martinez

Email Address : Toni.martinez@calsemi-tech.com

Company Name : California Semiconductor Technology

Company Address : 429 Santa Monica Blvd., Santa Monica, CA 90401

NICID(Mac Add) : 84-49-38-12-1

Activation Code (LAC): LYM953D7BAVH9Y

Product: Quartus Prime

[AR_A_Intel]

Hi

Upon checking, license is tagged to chris.lopez@calsemi-tech.com as per customer PO. Only chris.lopez@calsemi-tech.com can access to the license.

[AR_A_Intel]

As we do not receive any response from you on the previous question/reply/answer that we have provided. Please login to https://supporttickets.intel.com/s/?language=en_US , view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support. The community users will be able to help you on your follow-up questions.