Intel self service license

[Luca101]

Dear Sr/Madam

I need a licence for Questasim Free for my school assignment. When I tried to login I always get this following error, how can I resolve this error please.

Below is the error.

AADSTS90072: User account 'luca.drago.f32341@mcast.edu.mt' from identity provider 'https://sts.windows.net/255bebb6-afe8-4d45-acc9-dc7ddc9479fe/' does not exist in tenant 'Intel Corporation' and cannot access the application 'a4bf2acc-2f07-4b69-9256-220f57a7a43d'(B2B_MFA_Reset_35879) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account

[RichardTanSY_Intel]

Are you able to successfully login before?

You may try below troubleshooting first.

• Clear your browser cache
• Restart browser
• Restart your computer PC

Then login into your Intel account and see if the issue persists.

If the login issue still persists, you may consider filing a ticket regarding your login issue.

https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html

Regards,

Richard Tan

[ShengN_Intel]

Hi,

May I know if any further update or concern?

Thanks,

Regards,

Sheng