Issues SSLC/Azure login

[stuetz]

Hi,

I applied for a set of academic licenses which got granted, but now I got some trouble logging in to  SSLC.

To download the licenses, I go to https://licensing.intel.com and up here:

If I follow the highlighted link, I get here:

And if I try to complete the enrollment via the highlighted link, it gets me to that point:

I would really appreciate if you could help me to resolve the issue.

Thanks in advance!

[AR_A_Intel]

Hi

For login issue, you may log a case through one of these channels:

·      Ticket: https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html

·      Chat: https://intelsupportchat.secure.force.com/icslivechat/ICS_A_E_English_Chat_Page

·      Phone: https://www.intel.com/content/www/us/en/support/topics/support-phone-list.html

[stuetz]

Hi there,

Thanks for the quick reply!

I actually opened a ticket using your first link. In the process, I was asked to post my question here, which I found rather surprising.
So now I'm not sure which way to go...

What do you suggest?

Thanks again!

[AR_A_Intel]

Hi

Thanks for update and clarification. Please advise the following for further checking?

Admin Name

Email Address

Company Name

Company Address

NICID

Login ID

If there is a Change in email

Old email:

New email:

For privacy, reply/attach file in private message.

[stuetz]

Hi,

thanks for the answer. I send you a PM.

Regards

[AR_A_Intel]

We have not heard from you and I hope that my last note in privet message clears up this matter. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.