License error when trying to simumate Hps

[RHenr]

Hello,

I have Quartus 23.1 with Questa-Intel FPGA.

When I try to run a simulation for Cyclone V  with HPS, I get this error :

# --------- --------- --------- --------- --------- --------- ---------
# ** ERROR: failed to get a license (mgcvipaeaxi) for 'axi'
# ** Check the license environment (e.g. LM_LICENSE_FILE or MGLS_LICENSE_FILE using lmutils), the transcript and any logs.
# --------- --------- --------- --------- --------- --------- ---------

LM_LICENSE_FILE correctly points to my license file.

I did not have this problem with Quartus 18.0 + Modelsim.

[RHenr]

I see that the following text was part of my old license file, but is no more in my new license file.

# FEATURE START 
# The following is a license file for the Mentor Graphics AXI3 Master BFM 

[AR_A_Intel]

Hello

Welcome to Intel forum. Could you help reconfirm the LM_LICENSE_FILE or the MGLS_LICENSE_FILE environment variables?

https://www.intel.com/content/www/us/en/docs/programmable/683472/23-4/and-software-license.html

2) Questa does not support companion ID.

https://www.intel.com/content/www/us/en/docs/programmable/683472/23-4/generating-a-companion-license.html

Attention: The Questa*-Intel® FPGA Edition software does not support companion licenses. In case you have set it.

[RHenr]

LM_LICENSE_FILE is ok because Questa starts correctly. If I remove the license file, Questa does not start at all.

To my knowledge, we have not set Companion License.

[AR_A_Intel]

Hi

To narrow down this issue, can you please provide me the latest of the following?

1) Error message screen shot

2) Machine OS information

3) license.dat file

4) report of lmutil.exe lmdiag intelqsim

You can also reply/attach your file in private message.

[RHenr]

OS is Windows 10 Enterprise, version 22H2

[RHenr]

I cannot send private message because I have reached the limit, even though this is the first message I try to send...

Edit : finally I managed to send it.

[AR_A_Intel]

We PM you a private message. Hope you received it.

[AR_A_Intel]

We do not receive any response from you to the previous reply/answer that I have provided in private message mail. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you

[IgorKa]

Hello. I have had the same issue since I renewed my license. In my new license, there is no mgcvipaeaxi anymore and I can't simulate HPS. Do you have a solution for this problem?

Thanks.

[IgorKa]

Hello.

I have the same problem after renewing my Quartus license. Have succeeded in solving this problem?

Thanks, a lot.

Igor.

[RHenr]

Still not, an Intel employee generated manually a new license for a colleague of mine, but then nobody replied to my request for a new license for me too...

[RHenr]

And they closed this thread in spite of the discussion continuing with private messages.

[IgorKa]

Thanks for the update. It is very disappointing.... it means that there is no way to perform normal simulation for data integrity between HPS and other IPs...