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FTurn4
Beginner
274 Views

Need assistance with license setup Quartus Prime Standard

Hello. I recently had a license transferred to me from a colleague. That was completed through Intel (case 00484183). I generated a license and believe I set up correctly. However when attempting to compile I get an error "292037 Thank you for using Quartus Prime Software. Your 30-day evaluation period has expired". I informed the Intel licensing person I that transferred the license for me, and she directed me to this site to "file a ticket" for assistance with my license setup. How shall I proceed? Thanks. -Fran Turner

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8 Replies
FTurn4
Beginner
89 Views

I figured it out. Thanks

FTurn4
Beginner
89 Views

I spoke to soon. I am getting a license error at place and rout. My original error was there was a typo in my NIC. I edited the license file to fix that. Now the license file is recognized by Quartus, I can open a project and complete synthesis, but it fails at place and rout with the following error. Quartus license error.jpg

AR_A_Intel
Employee
89 Views

Hello

 

Welcome to INTEL forum. Could you help check and upgrade the client PC to newest version of alterad daemon v11.16.1 and try it.

The daemons can be downloaded from the following link:

https://www.intel.com/content/www/us/en/programmable/support/support-resources/download/licensing/da...

FTurn4
Beginner
89 Views

​Hello. I replied directly several days ago but apparently it was not recorded on the forum. I tried that but it did not solve the problem. Any other ideas?

AR_A_Intel
Employee
89 Views

Thanks for your verification. To narrow down this issue, can you please provide me the latest of the following?

 

1) Debug.log file

2) assembler report .asm.rpt file

3) Machine OS information

4) license.dat file

 

You can also reply/attach your file in private message.

FTurn4
Beginner
89 Views

​Hello. I replied to you in a private message with this information. Please let me know if you don't get it. Thanks -Fran

FTurn4
Beginner
89 Views

Hello. I was able to re-create a license from the self service center with another NIC on my computer and it seems to be working. I'll get back to you if this is not resolved. Thanks. Fran Turner

AR_A_Intel
Employee
89 Views

Thanks for your update...

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