Quartus install Error

[Jopdal]

Hello Intel. I am a student who wants to use Quartus® Prime Design Software Lite. I currently have two problems:

1. I'm experiencing internet issues when attempting to download.
2. I'm not receiving the license email.

How can I resolve these issues?

[Jopdal]

The second problem has been resolved. Please provide the solution for the first problem.

[RichardTanSY_Altera]

My guess is your firewall might be blocking the download.

Go to "Settings" at the bottom left corner and test your internet connection.

You may checkout this user guide on how to configure the proxy setting.

https://www.intel.com/content/www/us/en/docs/programmable/683472/24-2/modifying-the-installer-settings.html

Regards,

Richard Tan

[RichardTanSY_Altera]

Any update on this?

Do you able to install the software?

Regards,

Richard Tan

[RichardTanSY_Altera]

We noticed that we haven't received a response from you regarding the latest previous question/reply/answer, and will now transitioning your inquiry to our community support. We apologize for any inconvenience this may cause and we appreciate your understanding.

If you have any further questions or concerns, please don't hesitate to reach out. Please login to ‘https://supporttickets.intel.com’, view details of the desire request, and post a feed/response within the next 15 days to allow me to continue to support you. After 15 days, this thread will be transitioned to community support.

The community users will be able to help you on your follow-up questions.

Thank you for reaching out to us!

Best Regards,

Richard Tan