Questa*-Intel® FPGA Starter Edition license

Chris3000 · ‎08-30-2025

Hi everybody,

How do I generate "Questa*-Intel® FPGA Starter Edition" license?

After logging to the Intel FPGA Licensing Support Center

I receive the following message::

"AADSTS90072: User account 'my@email.com' from identity provider 'live.com' does not exist in tenant 'Intel Corporation' and cannot access the application '2793995e-0a7d-40d7-bd35-6968ba142197'(My Apps) in that tenant. The account needs to be added as an external user in the tenant first. Sign out and sign in again with a different Azure Active Directory user account"

Thank you in advance.

Chris

ShengN_Intel · ‎09-01-2025

Hi,

Check this KDB https://www.intel.com/content/www/us/en/support/articles/000094088/programs/access-entitlement-for-myintel-users.html, may I know does you make any changes stated in the KDB. If so you'll need help from internal team as below:

Please submit a ticket through SSLC and internal team will handle this issue from there. I’ve provided the steps below.

For login issues, kindly contact Customer Support https://signin.intel.com/ContactUs.

Go To https://licensing.intel.com/ à Help à Contact Customer Service

Select license issue à provide proof of purchase details (either one of Distributor PO, License Activation Code/ Serial number, NIC ID) à Click submit issue