Questa Intel FPGA starter unable to checkout a license

[Bee1]

hi, i keep getting "Fatal License Error" when launching Questa FPGA starter. I have done the System Environment setup for LM_LICENSE_FILE, but still not able to detect my license. Any workaround I can try? 

[leonardo_forum]

The website generating licenses is often broken, I suggest you to contact Intel support

[Bee1]

hi Leonardo, do you have the link to contact intel support? is it  Intel Customer Support <supportreplies@intel.com>?

[Zawani_M_Intel]

Hi Bee1,

There are issue with Questa license generated recently.
I believe that the issue has been resolved.
Could you help to apply again Questa license in Self Service Licensing Center https://licensing.intel.com/ ?

This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts.
Otherwise, the community users will continue to help you on this thread.

Thank you.
Wani