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I am unable to get into the FPGA Self Service Licensing Center to generate licenses. When I try to log in with my account, I see the error pages shown in the attached screenshots.
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Hi
Welcome to Intel forum. For login issue please fill in form below https://www.intel.com/content/www/us/en/forms/support/my-intel-sign-on-support.html
For more regarding sign in/login to Intel account issue:
https://www.intel.com/content/www/us/en/support/topics/azure-sign-in-faq
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Hi, I filled in that form originally and they closed my ticket and routed me to this forum which is why I am asking it here.
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Hi
We deeply apologize for the inconvenience and long delay as I’m out of office recently. May we know, is the login issue still persist? If yes, could you provide details for checking?
Name :
Email Address :
Company Name :
Company Address :
NICID(Mac Add) :
For privacy, reply/attach file in private message.
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We do not receive any response from you to the previous reply that I have provided. This thread will be transitioned to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you
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I am having the same issue and was directed to utilize the community support for resolution.
How do I get additional assistance for the login issue?
Here is the email received.
Thank you for contacting Devel
oper Zone support.
We are sorry for the inconvenience caused. Please be informed that the query related to FPGA (like account or licensing issue, etc.) will be handled in our community by our tech experts only. Kindly post your query in the below-mentioned link to get further assistance.
Community Forum Link: https://community.intel.com/t5/Intel-FPGA-Software-Installation/bd-p/fpga-software-installation-licensing
We wish to get your query addressed sooner by our community tech experts. Proceeding further, we are closing this ticket.
For any concerns related to the Developer Zone account login or website, please feel free to open a new ticket: https://software.intel.com/en-us/support
We appreciate your patience in advance!
We wish you a safe and healthy environment!
Best Regards,
Vishwas
Developer Zone Support Associate
https://software.intel.com

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