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Unable to download a license file from Self Service Licensing Center

aleks555
Beginner
302 Views

Hello,

I have a USB dongle license listed in the Self Service Licensing Center. When I try to download the file(s) for it a new browser tab opens but no (.dat) license file is downloaded.

Downloading another license file works.

Regards

0 Kudos
2 Replies
Zawani_M_Intel
Employee
269 Views

Hi aleks555,

 

Thank you for using Intel Community Forum.

I am Wani who will support your issue. Please allow me some time to review your issue, I will reply you shortly.

 

Thanks!

 

Wani

Zawani_M_Intel
Employee
224 Views

Hi aleks555,

 

An email has been sent to get your licensing confidential info.

 

Wani

Reply