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Warning Part number: CIE-N0141644

Edgard007
Beginner
1,698 Views

Hello team

 

Our test engineer found an issue with this part number: CIE-N0141644 in our production line.

Issue:

 

See file attached for more pictures and details

 

Provide me following information

RMA for 1 unit

Tax ID

Carrier and account

Shipping address and shipping instructions

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25 Replies
Edgard007
Beginner
1,399 Views

Hi Intel Team

 

Do you have any update for this issue? 

 

Please kindly advise

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Farabi
Employee
1,385 Views

Hello, 

 

Application Engineer will send you DPR form and he/she will process your RMA/FACR asap. 

 

regards,
Farabi

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Edgard007
Beginner
1,376 Views

Hello Everyone

 

Could you provide me a due date to get RMA?

 

Please kindly advise

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Edgard007
Beginner
1,361 Views

Hello Everyone

 

Could you provide me a due date to get RMA?

 

Please kindly advise

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Edgard007
Beginner
1,350 Views

Hello Farabi

 

Could you provide me a due date to get RMA? Why takes so long time to provide me the RMA?

 

Please kindly advise

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Zawani_M_Intel
Employee
1,340 Views

Dear Edgarr007,


I have sent you a private email for some confidential info.

Thanks!


Wani


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Edgard007
Beginner
1,330 Views

Hi everyone

 

I share your format request. plese provide me the RMA for deep analysis. 

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Zawani_M_Intel
Employee
1,318 Views

Dear Edgar007,


Can you share the photo of failed unit? The unit's details is not complete. By attaching the photo, I can help to check the top marking of the unit.

Thanks!


Wani



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Edgard007
Beginner
1,312 Views

Hi Wani 

Actually I am adding the FA in the file for more details and picktures. could you see it in your file attached?

 

please kinldy advise

 

 

 

 

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Edgard007
Beginner
1,276 Views

Hi guys I hope your are find

 

do you have any RMA update?

 

Regards

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Edgard007
Beginner
1,267 Views

Hi guys I hope your are find

 

Do you have any RMA update? why your process to request the RAM is so long in your system. if you are not correct person to help me with this issue provide me correct one to address this situation asap 

Regards

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Edgard007
Beginner
1,223 Views

Hi guys I hope your are find

 

Do you have any RMA update? why your process to request the RAM is so long in your system. if you are not correct person to help me with this issue provide me correct one to address this situation asap 

Regards

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Farabi
Employee
1,214 Views

Hello Ed, 

 

I am sorry to keep you waiting. I am sure Zawani is on top of this right now and we will update the RMA status as soon as possible. 

 

regards,

Farabi

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Zawani_M_Intel
Employee
1,207 Views

Hi Edgaar007,


I cannot find the details required in the file.

Can you help to share with me?

Please provide full device details. 

1.1. Device name: 

1.2. Full part number: 

1.3. Date code: 

1.4. Lot number: 

1.5. Trace code: 


Thanks!

Wani


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Zawani_M_Intel
Employee
1,130 Views

Dear Edgard007,


Do you have any update on our previous information request?


Regards,

Wani


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Edgard007
Beginner
1,115 Views

Hello everyone this is the information:

1.1. Device name:  

1.2. Full part number: CIEC-N0141644

1.3. Date code: NBD9Y693211

1.4. Lot number: 3V1KU8D0D

1.5. Trace code: See picture below

 

Edgard007_0-1660675216172.png

 

 

Do you have any RMA update for this?

 

Regards

 

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Edgard007
Beginner
1,098 Views

Hello intel team

 

Do you have any RMA update? please kindly advise

 

Regards

 

 

0 Kudos
Edgard007
Beginner
1,045 Views

Hello intel team

 

Do you have any RMA update? please kindly advise, why is so slow to get any answer by your side of this request?

Provide me your scalation path to figure out this issue please

 

Regards

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Farabi
Employee
1,036 Views

Hello Edgar, 

 

FA team is processing your request. 

Application Engineer will update you the status. 

 

regards,

Farabi

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Zawani_M_Intel
Employee
1,031 Views

Hi Edgar007,


I have update the guidelines in private message.

Please do let me know if you have any questions.


Wani


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