can not access to self service licensing center_urgent

[pk1987ab]

Hello,

I have license activation code for Quartus Prime pro edition license, but I am not able to access to self service licensing center. The website takes too long to load. Thanks,

Regards,

Kang

[AR_A_Intel]

Welcome to Intel forum. No problem from our side. Could you help clear your web browsers cache/temporary internet files (if possible, shutdown your PC and restart back) and sign back to SSLC https://licensing.intel.com/ using Google chrome and see how things go.

[pk1987ab]

Hello,

I did clear my brower and restart my PC, but I still have the same issue. Thanks,

Regards,

Kang

[AR_A_Intel]

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[AR_A_Intel]

We have not heard from you and It is not recommended to keep a Case idle too long without activities. I will now transition this thread to community support. If you have a new question, feel free to open a new thread to get the support from Intel experts. Otherwise, the community users will continue to help you on this thread. Thank you.