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Beginner
1,578 Views

Move License Server Failed at Self Service Licensing Center

I would like to change the license server for Quartus II. I update the primary server from old server to new server, but the license file generation failed

 

How do I proceed? Thank u,

 

Online Customer Support form will not let me submit any question because it kept saying my NIC is invalid

 

This process is very frustrating

 

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3 Replies
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Employee
16 Views

Hi,

Can you provide screen shot?

 

Best Regards

Vikas Jathar 

(This message was posted on behalf of Intel Corporation)

 

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Beginner
16 Views

Yes, thank u. Please attache file. We had primary license server, then we had primary and secondary server, now we need to move everything into a single new server. I edit the license file with new NIC ID but received the error message

 

What is the process to move the license server? Please help. Thank u

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Employee
16 Views

Hi,

Refer the below link for SSLC(Self Service Licensing Center). ,

https://fpgasupport.intel.com/Licensing/license/contact.html

 

Here, provide details like , need of encryption feature license, host id or NIC, number of licenses whether fixed or floating type needed etc. 

 

Let me know, if you need any further assistance.

 

Best Regards

Vikas Jathar 

(This message was posted on behalf of Intel Corporation)

 

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