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Error: Product support for your (Comp-FL) license has expired

Phan__Anh
Beginner
2,337 Views

My ifort has problems when compiling programs

Error: Product support for your (Comp-FL) license has expired.
License file(s) used were (in this order):
    1.  Trusted Storage
**  2.  /opt/intel/compilers_and_libraries_2017.0.098/linux/bin/intel64/../../Licenses
**  3.  /home/anhphan/Licenses
**  4.  /opt/intel/licenses/l_V26792TK.lic
**  5.  /Users/Shared/Library/Application Support/Intel/Licenses
**  6.  /opt/intel/compilers_and_libraries_2017.0.098/linux/bin/intel64/*.lic

Please refer https://software.intel.com/en-us/faq/purchasing-renewing-upgrading#support-expiration ; for more information..

ifort: error #10052: could not checkout FLEXlm license

What should I do? Thanks

0 Kudos
12 Replies
Steve_Lionel
Black Belt Retired Employee
2,337 Views

Licensing issues need to be raised in a support request at the Intel Online Service Center.

xiyu_j_
Beginner
2,337 Views

hope you have resolved this issue.

For me, I just went to the website and renewed the Parallel Studio license file

Then it is done. 

divya_sardana
Beginner
1,841 Views

Hi could you tell me the full process ...like did your download the full package and what after that ? I am new to this software.

Steve_Lionel
Black Belt Retired Employee
1,831 Views

The current version does not require a license - it is free with "community support". Optimized Tools for HPC Apps Using Intel® oneAPI HPC Toolkit  You will also need the "Base" toolkit but can customize the install to select only the "Intel Distribution for GDB" component, to get Fortran debugger support.

saisandri
Beginner
60 Views

Dear Steve

I have installed both. But the problem remains same. I have also given the path in bashrc file.

Thank You

Steve_Lionel
Black Belt Retired Employee
34 Views

Please show a log of your command session from the start to the point of error. If you are properly configuring for the oneAPI compiler, you won't get this error.

yinlongbin
Beginner
1,400 Views

Do you solve it ? I also have the question

Steve_Lionel
Black Belt Retired Employee
1,382 Views

Same answer as I gave above.

Kamyar1
Beginner
585 Views

Hi, steve, 

I've downloaded the current free version, but still, I'm getting the same error!

though I had the previous version which the license was expired, and I did not find any way to uninstall the previous version. 

Thanks for your help. 

mecej4
Black Belt
557 Views

Did you install the current version after downloading it? Did you use the Start Menu shortcut for Intel OneAPI 2021, or did you attempt to build inside Visual Studio? Details regarding what you did before you got the error are necessary before remedies can be suggested.

Kamyar1
Beginner
549 Views

Hi, 

yes, I installed the base kit and the current version, and I'm a mac user. 

I'm not able to find any app with the " Intel OneAPI 2021" name in the app list.

the error starts with this :

Error: Product support for your (Comp-FM) license has expired.

License file(s) used were (in this order):

....

 

I could find this:

Screen Shot 2021-09-25 at 14.45.22.png

Kamyar1
Beginner
527 Views

My problem is solved, and ifort compiler is working now. I did these steps:

1. after installing the " Intel OneAPI 2021", I drag and drop the app to the application list. 

2.  I used . /opt/intel/oneapi/setvars.sh command line in terminal 

this is the result:

:: initializing oneAPI environment ...

   -zsh: ZSH_VERSION = 5.8

:: advisor -- latest

:: compiler -- latest

:: dal -- latest

:: dev-utilities -- latest

:: dnnl -- latest

:: intelpython -- latest

:: ipp -- latest

:: ippcp -- latest

:: mkl -- latest

:: tbb -- latest

:: vtune_profiler -- latest

:: oneAPI environment initialized ::

 

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