Intel® Integrated Performance Primitives
Deliberate problems developing high-performance vision, signal, security, and storage applications.
6718 Discussions

Installation of Intel Driver & Support Assistant Fails

OldDakota
Beginner
300 Views

OldDakota_0-1666843373962.png

 I have been trying to update this app for weeks. This is what I get. How do I fix it. Here is the Log File.

 

[2898:3EC8][2022-10-27T00:04:05]i001: Burn v3.11.2.4516, Windows v10.0 (Build 22621: Service Pack 0), path: C:\Users\ppell\AppData\Local\Temp\{F538F02B-D095-4FFE-AAB7-40E82C9A5523}\.cr\Intel-Driver-and-Support-Assistant-Installer.exe
[2898:3EC8][2022-10-27T00:04:05]i000: Initializing numeric variable 'DCASelectedForInstall' to value '0'
[2898:3EC8][2022-10-27T00:04:05]i000: Initializing numeric variable 'DCAAskedUserForConsent' to value '0'
[2898:3EC8][2022-10-27T00:04:05]i000: Initializing numeric variable 'DCAConsentValue' to value '0'
[2898:3EC8][2022-10-27T00:04:05]i000: Initializing string variable 'IsLTSC' to value 'false'
[2898:3EC8][2022-10-27T00:04:05]i000: Initializing version variable 'VCRedist2022x86' to value '14.32.31332.0'
[2898:3EC8][2022-10-27T00:04:05]i000: Initializing string variable 'IsWin64Bit' to value 'true'
[2898:3EC8][2022-10-27T00:04:05]i000: Initializing version variable 'VCRedist2022x64' to value '14.32.31332.0'
[2898:3EC8][2022-10-27T00:04:05]i009: Command Line: '-burn.clean.room=C:\Users\ppell\Downloads\Intel-Driver-and-Support-Assistant-Installer.exe -burn.filehandle.attached=624 -burn.filehandle.self=740'
[2898:3EC8][2022-10-27T00:04:05]i000: Setting string variable 'WixBundleOriginalSource' to value 'C:\Users\ppell\Downloads\Intel-Driver-and-Support-Assistant-Installer.exe'
[2898:3EC8][2022-10-27T00:04:05]i000: Setting string variable 'WixBundleOriginalSourceFolder' to value 'C:\Users\ppell\Downloads\'
[2898:3EC8][2022-10-27T00:04:05]i000: Setting string variable 'WixBundleLog' to value 'C:\Users\ppell\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20221027000405.log'
[2898:3EC8][2022-10-27T00:04:05]i000: Setting string variable 'WixBundleName' to value 'Intel® Driver & Support Assistant'
[2898:3EC8][2022-10-27T00:04:05]i000: Setting string variable 'WixBundleManufacturer' to value 'Intel'
[2898:3EC8][2022-10-27T00:04:05]i000: Loading managed bootstrapper application.
[2898:3EC8][2022-10-27T00:04:05]i000: Creating BA thread to run asynchronously.
[2898:51F8][2022-10-27T00:04:05]i000: Launching custom Bootstrapper UI
[2898:3EC8][2022-10-27T00:04:05]i100: Detect begin, 8 packages
[2898:3EC8][2022-10-27T00:04:05]i000: Setting numeric variable 'NetCoreInstalled' to value 0
[2898:3EC8][2022-10-27T00:04:05]i000: Setting string variable 'NETFRAMEWORK45' to value '533320'
[2898:3EC8][2022-10-27T00:04:05]i000: Setting version variable 'VCRedist2022x64Local' to value '14.32.31332.0'
[2898:3EC8][2022-10-27T00:04:05]i000: Setting version variable 'VCRedist2022x86Local' to value '14.24.28127.0'
[2898:3EC8][2022-10-27T00:04:05]i000: Setting string variable 'WindowsBuild' to value '22621'
[2898:3EC8][2022-10-27T00:04:05]i052: Condition 'NETFRAMEWORK45 >= 394802' evaluates to true.
[2898:3EC8][2022-10-27T00:04:05]i052: Condition 'NETFRAMEWORK45 >= 461808' evaluates to true.
[2898:3EC8][2022-10-27T00:04:05]i052: Condition 'VCRedist2022x86Local >= VCRedist2022x86' evaluates to false.
[2898:3EC8][2022-10-27T00:04:05]i052: Condition 'VCRedist2022x64Local >= VCRedist2022x64' evaluates to true.
[2898:3EC8][2022-10-27T00:04:05]i052: Condition 'NetCoreInstalled' evaluates to false.
[2898:3EC8][2022-10-27T00:04:05]i052: Condition 'NetCoreInstalled' evaluates to false.
[2898:3EC8][2022-10-27T00:04:05]i103: Detected related package: {88B98508-2D8F-46F1-90AD-557BE40C7067}, scope: PerMachine, version: 2.4.7642.0, language: 0 operation: MajorUpgrade
[2898:3EC8][2022-10-27T00:04:05]i000: Setting numeric variable 'DCASelectedForInstall' to value 1
[2898:3EC8][2022-10-27T00:04:05]i101: Detected package: NetFx462Web, state: Present, cached: None
[2898:3EC8][2022-10-27T00:04:05]i101: Detected package: NetFx472Web, state: Present, cached: None
[2898:3EC8][2022-10-27T00:04:05]i101: Detected package: DriverSupportAssistantInstaller, state: Absent, cached: Complete
[2898:3EC8][2022-10-27T00:04:05]i101: Detected package: vc_redist.x86.exe, state: Absent, cached: Complete
[2898:3EC8][2022-10-27T00:04:05]i101: Detected package: vc_redist.x64.exe, state: Present, cached: Complete
[2898:3EC8][2022-10-27T00:04:05]i101: Detected package: netcore.x64.exe, state: Absent, cached: Complete
[2898:3EC8][2022-10-27T00:04:05]i101: Detected package: netcore.x86.exe, state: Absent, cached: None
[2898:3EC8][2022-10-27T00:04:05]i101: Detected package: DCAInstaller, state: Absent, cached: Complete
[2898:3EC8][2022-10-27T00:04:06]i000: Setting string variable 'IsLTSC' to value 'false'
[2898:3EC8][2022-10-27T00:04:06]i000: Setting string variable 'IsWin64Bit' to value 'true'
[2898:3EC8][2022-10-27T00:04:06]i199: Detect complete, result: 0x0
[2898:3EC8][2022-10-27T00:04:09]i200: Plan begin, 8 packages, action: Install
[2898:3EC8][2022-10-27T00:04:09]i052: Condition 'IsLTSC = "true" OR WindowsBuild < 14393' evaluates to false.
[2898:3EC8][2022-10-27T00:04:09]w321: Skipping dependency registration on package with no dependency providers: NetFx462Web
[2898:3EC8][2022-10-27T00:04:09]i052: Condition 'IsLTSC = "false" AND WindowsBuild >= 14393' evaluates to true.
[2898:3EC8][2022-10-27T00:04:09]w321: Skipping dependency registration on package with no dependency providers: NetFx472Web
[2898:3EC8][2022-10-27T00:04:09]i000: Setting string variable 'WixBundleRollbackLog_DriverSupportAssistantInstaller' to value 'C:\Users\ppell\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20221027000405_000_DriverSupportAssistantInstaller_rollback.log'
[2898:3EC8][2022-10-27T00:04:09]i000: Setting string variable 'WixBundleLog_DriverSupportAssistantInstaller' to value 'C:\Users\ppell\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20221027000405_000_DriverSupportAssistantInstaller.log'
[2898:3EC8][2022-10-27T00:04:09]w321: Skipping dependency registration on package with no dependency providers: vc_redist.x86.exe
[2898:3EC8][2022-10-27T00:04:09]i000: Setting string variable 'WixBundleLog_vc_redist.x86.exe' to value 'C:\Users\ppell\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20221027000405_001_vc_redist.x86.exe.log'
[2898:3EC8][2022-10-27T00:04:09]i052: Condition 'IsWin64Bit = "true"' evaluates to true.
[2898:3EC8][2022-10-27T00:04:09]w321: Skipping dependency registration on package with no dependency providers: vc_redist.x64.exe
[2898:3EC8][2022-10-27T00:04:09]i052: Condition 'IsWin64Bit = "true"' evaluates to true.
[2898:3EC8][2022-10-27T00:04:09]w321: Skipping dependency registration on package with no dependency providers: netcore.x64.exe
[2898:3EC8][2022-10-27T00:04:09]i000: Setting string variable 'WixBundleLog_netcore.x64.exe' to value 'C:\Users\ppell\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20221027000405_002_netcore.x64.exe.log'
[2898:3EC8][2022-10-27T00:04:09]i052: Condition 'IsWin64Bit = "false"' evaluates to false.
[2898:3EC8][2022-10-27T00:04:09]w321: Skipping dependency registration on package with no dependency providers: netcore.x86.exe
[2898:3EC8][2022-10-27T00:04:09]i052: Condition 'DCASelectedForInstall = 1' evaluates to true.
[2898:3EC8][2022-10-27T00:04:09]i000: Setting string variable 'WixBundleLog_DCAInstaller' to value 'C:\Users\ppell\AppData\Local\Temp\Intel®_Driver_&_Support_Assistant_20221027000405_003_DCAInstaller.log'
[2898:3EC8][2022-10-27T00:04:09]i201: Planned package: NetFx462Web, state: Present, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2898:3EC8][2022-10-27T00:04:09]i201: Planned package: NetFx472Web, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2898:3EC8][2022-10-27T00:04:09]i201: Planned package: DriverSupportAssistantInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: Uninstall, cache: No, uncache: No, dependency: Register
[2898:3EC8][2022-10-27T00:04:09]i201: Planned package: vc_redist.x86.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: Yes, dependency: None
[2898:3EC8][2022-10-27T00:04:09]i201: Planned package: vc_redist.x64.exe, state: Present, default requested: Present, ba requested: Present, execute: None, rollback: None, cache: No, uncache: Yes, dependency: None
[2898:3EC8][2022-10-27T00:04:09]i201: Planned package: netcore.x64.exe, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: Yes, dependency: None
[2898:3EC8][2022-10-27T00:04:09]i201: Planned package: netcore.x86.exe, state: Absent, default requested: Absent, ba requested: Absent, execute: None, rollback: None, cache: No, uncache: No, dependency: None
[2898:3EC8][2022-10-27T00:04:09]i201: Planned package: DCAInstaller, state: Absent, default requested: Present, ba requested: Present, execute: Install, rollback: None, cache: No, uncache: Yes, dependency: Register
[2898:3EC8][2022-10-27T00:04:09]i299: Plan complete, result: 0x0
[2898:3EC8][2022-10-27T00:04:09]i300: Apply begin
[2898:3EC8][2022-10-27T00:04:09]i010: Launching elevated engine process.
[2898:3EC8][2022-10-27T00:04:11]i011: Launched elevated engine process.
[2898:3EC8][2022-10-27T00:04:11]i012: Connected to elevated engine.
[0FD4:0CA8][2022-10-27T00:04:11]i358: Pausing automatic updates.
[0FD4:0CA8][2022-10-27T00:04:11]i359: Paused automatic updates.
[0FD4:0CA8][2022-10-27T00:04:11]i360: Creating a system restore point.
[0FD4:0CA8][2022-10-27T00:04:11]i361: Created a system restore point.
[0FD4:0CA8][2022-10-27T00:04:11]i370: Session begin, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9806ff29-547d-4c1a-8db0-12c1fc51c8d9}, options: 0x7, disable resume: No
[0FD4:0CA8][2022-10-27T00:04:11]i000: Caching bundle from: 'C:\Users\ppell\AppData\Local\Temp\{1FB9BC1E-92A7-42A6-BA9F-B87565D312E6}\.be\Intel-Driver-and-Support-Assistant-Installer.exe' to: 'C:\ProgramData\Package Cache\{9806ff29-547d-4c1a-8db0-12c1fc51c8d9}\Intel-Driver-and-Support-Assistant-Installer.exe'
[0FD4:0CA8][2022-10-27T00:04:11]i320: Registering bundle dependency provider: {9806ff29-547d-4c1a-8db0-12c1fc51c8d9}, version: 22.6.39.9
[0FD4:0CA8][2022-10-27T00:04:11]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9806ff29-547d-4c1a-8db0-12c1fc51c8d9}, resume: Active, restart initiated: No, disable resume: No
[0FD4:4C6C][2022-10-27T00:04:11]i304: Verified existing payload: DriverSupportAssistantInstaller at path: C:\ProgramData\Package Cache\{87B5A0A1-22D3-4A05-8310-58CCEB63EF93}v22.6.39.9\Intel Driver and Support Assistant Installer.msi.
[0FD4:4C6C][2022-10-27T00:04:11]i304: Verified existing payload: vc_redist.x86.exe at path: C:\ProgramData\Package Cache\29E23DD7C19B03EB59304F9D1F8E7209C1167348\vc_redist.x86.14.32.31332.0.exe.
[0FD4:4C6C][2022-10-27T00:04:11]i304: Verified existing payload: netcore.x64.exe at path: C:\ProgramData\Package Cache\CEBA4F82184E7E4EC5D143D01F6C2FF1E0FB6CE1\netcore.x64.3.1.28.31513.exe.
[0FD4:4C6C][2022-10-27T00:04:11]i304: Verified existing payload: DCAInstaller at path: C:\ProgramData\Package Cache\{EFE4A88A-FF8B-4D0E-8354-E0B7C3ED9E50}v2.4.08840\WIN_DCA_2.4.0.08840_sursvc_qh.msi.
[0FD4:0CA8][2022-10-27T00:04:11]i323: Registering package dependency provider: {87B5A0A1-22D3-4A05-8310-58CCEB63EF93}, version: 22.6.39.9, package: DriverSupportAssistantInstaller
[0FD4:0CA8][2022-10-27T00:04:11]i301: Applying execute package: DriverSupportAssistantInstaller, action: Install, path: C:\ProgramData\Package Cache\{87B5A0A1-22D3-4A05-8310-58CCEB63EF93}v22.6.39.9\Intel Driver and Support Assistant Installer.msi, arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" SETICIPCONSENTFLAG="0" ICIPCONSENTVALUE="0"'
[2898:3EC8][2022-10-27T00:04:12]i319: Applied execute package: DriverSupportAssistantInstaller, result: 0x0, restart: None
[0FD4:0CA8][2022-10-27T00:04:12]i325: Registering dependency: {9806ff29-547d-4c1a-8db0-12c1fc51c8d9} on package provider: {87B5A0A1-22D3-4A05-8310-58CCEB63EF93}, package: DriverSupportAssistantInstaller
[0FD4:0CA8][2022-10-27T00:04:12]i301: Applying execute package: vc_redist.x86.exe, action: Install, path: C:\ProgramData\Package Cache\29E23DD7C19B03EB59304F9D1F8E7209C1167348\vc_redist.x86.14.32.31332.0.exe, arguments: '"C:\ProgramData\Package Cache\29E23DD7C19B03EB59304F9D1F8E7209C1167348\vc_redist.x86.14.32.31332.0.exe" /install /quiet /norestart'
[0FD4:0CA8][2022-10-27T00:04:16]e000: Error 0x80070643: Process returned error: 0x643
[0FD4:0CA8][2022-10-27T00:04:16]e000: Error 0x80070643: Failed to execute EXE package.
[2898:3EC8][2022-10-27T00:04:16]e000: Error 0x80070643: Failed to configure per-machine EXE package.
[2898:3EC8][2022-10-27T00:04:16]i319: Applied execute package: vc_redist.x86.exe, result: 0x80070643, restart: None
[2898:3EC8][2022-10-27T00:04:16]e000: Error 0x80070643: Failed to execute EXE package.
[0FD4:0CA8][2022-10-27T00:04:16]i326: Removed dependency: {9806ff29-547d-4c1a-8db0-12c1fc51c8d9} on package provider: {87B5A0A1-22D3-4A05-8310-58CCEB63EF93}, package DriverSupportAssistantInstaller
[0FD4:0CA8][2022-10-27T00:04:16]i301: Applying rollback package: DriverSupportAssistantInstaller, action: Uninstall, path: (null), arguments: ' ARPSYSTEMCOMPONENT="1" MSIFASTINSTALL="7" SETICIPCONSENTFLAG="0" ICIPCONSENTVALUE="0"'
[2898:3EC8][2022-10-27T00:04:19]i319: Applied rollback package: DriverSupportAssistantInstaller, result: 0x0, restart: None
[0FD4:0CA8][2022-10-27T00:04:19]i329: Removed package dependency provider: {87B5A0A1-22D3-4A05-8310-58CCEB63EF93}, package: DriverSupportAssistantInstaller
[0FD4:0CA8][2022-10-27T00:04:19]i372: Session end, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9806ff29-547d-4c1a-8db0-12c1fc51c8d9}, resume: None, restart: None, disable resume: No
[0FD4:0CA8][2022-10-27T00:04:19]i330: Removed bundle dependency provider: {9806ff29-547d-4c1a-8db0-12c1fc51c8d9}
[0FD4:0CA8][2022-10-27T00:04:19]i352: Removing cached bundle: {9806ff29-547d-4c1a-8db0-12c1fc51c8d9}, from path: C:\ProgramData\Package Cache\{9806ff29-547d-4c1a-8db0-12c1fc51c8d9}\
[0FD4:0CA8][2022-10-27T00:04:19]i371: Updating session, registration key: SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{9806ff29-547d-4c1a-8db0-12c1fc51c8d9}, resume: None, restart initiated: No, disable resume: No
[2898:3EC8][2022-10-27T00:04:19]i399: Apply complete, result: 0x80070643, restart: None, ba requested restart: No
[2898:51F8][2022-10-27T00:04:19]e000: Failure from ApplyComplete: 0x80070643: None: Unknown issue with installation.

0 Kudos
0 Replies
Reply