Audio from microphone is not detecting through any USB port in my Desktop PC. Windows help desk accessed my PC via remote access and concluded saying no issue with the Win 10 OS and may require Intel support on updating BIOS/driver. Please suggest

[GGosw]

Few screenshot is given below for references..

[AlHill]

What is the model number of your NUC?

Doc

[AdrianM_Intel]

Hello GGosw,

Were you able to check Al Hill's post?

Regards,

Adrian M.

Intel Customer Support Technician

[AdrianM_Intel]

Hello GGosw,

We have not heard back from you, so we will close this inquiry. If you need further assistance, please post a new question. 

Regards,

Adrian M.

Intel Customer Support Technician