Community
cancel
Showing results for 
Search instead for 
Did you mean: 
DJame16
Beginner
239 Views

Intel NUC D54250WYK does not display after trying to upgrade ESXi

Have Intel NUC D5420WYK, monitor plugged in via PCIe MiniCard. Was running ESXi 6.0 on it. Box had not been used a year. Created bootable USB drive using Rufus to re-install ESXi 6.7. Got some BIOS errors. YouTube video recommended turning on SecureBoot prior to USD drive install. As we got into the ESXi 6.7 install, signal to monitor died. NUC will still boot, keyboard lights and network interface lights on, but no display image. Tried powering down, no go, reset CMOS, no go. Any thoughts?

0 Kudos
5 Replies
AlHill
Super User
65 Views

Test your monitor with the DP or HDMI ports on the NUC.

 

Doc

 

DJame16
Beginner
65 Views

Thank you very much for reply, Doc! We are awaiting delivery of needed cable, scheduled to arrive tomorrow, one of my teammates will try to test, will post results to this chain as soon as I have any updated info.

AndrewG_Intel
Moderator
65 Views

Hello DJame16

 

Thank you for posting on the Intel® communities.

 

We would like to inform you that due to the Intel® NUC Kit D54250WYK has been discontinued, Intel Customer Service no longer supports inquiries for it, but perhaps fellow community members have the knowledge to jump in and help. You may also find the Discontinued Products website helpful to address your request. Thank you for understanding.

https://www.intel.com/content/www/us/en/support/discontinued-products.html

 

You can verify this product's discontinuance status at http://ark.intel.com/ > Product Status > "Discontinued".

We hope you find the information provided by other members useful.

 

Regards,

 

Andrew G.

Intel Customer Support Technician

A Contingent Worker at Intel

DJame16
Beginner
65 Views

Doc - You were spot on! Looks like the bootable USB install wacked part of the BIOS. We are able to access the NUC using the HDMI port. Will probably try to reset BIOS before doing additional installation/testing. Thanks again very much for your insights!!

AlHill
Super User
65 Views

Glad you have it working. The only good news I have had today.

 

Doc

 

Reply