NUC D53427RKE BIOS won't upgrade

[t3kg33k]

Hello. I just purchased a used NUC D53427RKE on Ebay and am trying to upgrade the BIOS. The current version installed is RKPPT10H.86A.0023. I attempted to upgrade to the latest which I found on Intel's site is RKPPT10H.86A.0057. However, every attempt either via F7 or a bootable DOS USB drive fails. Selecting F7 goes through the steps but then gives an error that it fails to update. Attempting to boot to DOS and using the iflash2 utility simply powers off the machine into a sleep mode with a continuous flashing blue power button.

After these failures the assumption is that RKPPT10H.86A.0023 just refuses to go all the way to RKPPT10H.86A.0057, that I would need to increment the upgrades (RKPPT10H.86A.0023 to RKPPT10H.86A.0024, RKPPT10H.86A.0024 to RKPPT10H.86A.0025, etc.) but I can't seem to be able to get to the Intel archives to go that far back in versions.

Anyone have any suggestions on how I can upgrade the BIOS to the latest?

[n_scott_pearson]

Use the BIOS Recovery method. Documented here: Intel NUC BIOS Update and Recovery Instructions.

...S

[t3kg33k]

I'm assuming you mean the section for attempting to access the Power Button menu by holding down the power button for 3 seconds?

That's not working on my NUC.

Also, I'm confused why I would want to choose the recovery method. My NUC is fine. It boots normal. It's just not upgrading the firmware.

[LeonWaksman]

1. You should use the Recovey method since you are performing major Bios upgrade.
2. Insert the USB, fully formatted in Windows (rather than in Mac or Linux), into rear USB slot. Hold the Power Button depressed and count: 1001, 1002, 1003, 1004. Release the Power Buutton. NUC should boot into PowerButton Menu. Click on F4 to start the recovery.
3. In case that you can't boot into Power Button Menu, perform the recovery with Jumper Removed method.
Leon

[t3kg33k]

So I just noticed that my board does not have a security jumper inserted at all. Could this be the issue?

[LeonWaksman]

1. I'm writing this post from my mobile. So, I can't give you direct link. Google NUC D53427RKE Technical Product Specification.
2. In the TPS search Configuration Jumper.
3. I can see that you have one installed. This is the yellow jumper. Normal position is on pins 1-2. 

Leon

[t3kg33k]

Yes. I was looking at the TPS this morning before the last post. I see the yellow jumper but I originally thought it was in the wrong place since I didn't see it in that area that I circled.

From what I can tell, it is currently in the Normal position. I guess I need to completely remove it to perform a recovery.

[n_scott_pearson]

Yea, that blank header that you have circled is for resetting the ME configuration (and resetting MEBX password).

So did this get you going? Were you able to do the BIOS Recovery operation?

...S

[LeonWaksman · Accepted solution]

Hi @t3kg33k 

1. BIOS Recovery with the BIOS Security Jumper Removed method: 
2. Prepare USB stick fully formatted to FAT32 with Bios  File RK0057.bio . Format your USB with Quick Format option unchecked. Do not format your USB in MAC (OS) or Linux machine. Use Windows.
3. Disconnect the power adapter and remove the bottom panel from your NUC.
4. Remove the Yellow Bios Security Jumper. 
5. Insert the USB with the RK0057.bio file into rear USB slot.
6. Reconnect the power adapter and power ON the NUC. Wait 30 sec - 2min. The Recovery process will start automatically and will end after 2 -5 minutes.
7. When bios recovery is completed, press and hold the Power Button to switch the power OFF, remove the power adapter and replace the Security Jumper (pins 1-2) . Reinstall the bottom panel.
8. Power your NUC ON.
9. Enter Bios setting by pressing F2 during boot process.
10. Press F9(followed by "Y"), to set Bios to default settings. Press F10 (followed by "Y"), to save the settings and exit to O.S. Let the NUC fully reboot.

Leon

[t3kg33k]

Yeah. I saw that. I just haven't had the chance to implement yet. Thanks so much for the response.

I'm going to try that here real soon after I eat my breakfast and drink my coffee.

[t3kg33k]

Success!

Thanks again for the responses and assistance.