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[Thermalpads left / right besides CPU Area] NUC7I5BNH

netjunkie2k
Novice
399 Views
good morning,
just talked with the official intel support, the front guys, but they neither know the exact needed size, thermal characeristics for those 2 little to be covered areas left and right besides the cpu. all i wanted to do was to clean my little baby, but those pads were too old, so i had to remove them,
i searched a lot but all i found was not for my model nor gimme the needed data, sources for ordering the urgent needed replacement.
anyone has the right hint on that model for me?
thx in advance, regards
nj2k

PS sorry for my english, coffee is running low

Example added from ifixit (not exactly my model)
0 Kudos
1 Solution
AndrewG_Intel
Moderator
319 Views

Hello @netjunkie2k

Thank you for posting on the Intel® communities. We hope that the assistance provided by the community has been helpful.


Also, we found that you have an internal open case describing the same inquiry and the same hardware as the one in this thread. Since Intel® Customer Support is already assisting you through the internal case, to avoid duplication of effort we will close this inquiry now from our end but we will leave the thread open in case other users want to participate. However, if you need further assistance from Intel, we encourage you to continue the support through the internal case.


If you need any additional information, please submit a new question as this thread will no longer be monitored. Thank you for your understanding.


Best regards,

Andrew G.

Intel Customer Support Technician


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6 Replies
n_scott_pearson
Super User Retired Employee
348 Views

I am told that the pads are 1mm thick. There isn't that much heat generated by these devices, so the thermal characteristics of the pads isn't too important (their words, not mine). From what I can see in the picture, there isn't much need to replace them, but if this makes you feel better, go for it.

...S

netjunkie2k
Novice
342 Views
hi Scott,

thanks for ur effort for checking the needed size and characteristics. I can now order a little amount of sizeable thermal pads.

still asking myself if those pads according to ur / and Intels feedback are at all needed? I'll guess yes, then with only thermal paste on cpu the nuc wasn't going to start at all. powered shortly up and then shut immediately down. may another error (pressure on fixing the cpu?) is responsible for that, I will see after reassembling my little baby.

best regards,
nj2k
n_scott_pearson
Super User Retired Employee
335 Views

Most definitely needed (they wouldn't include them if they weren't). The issue was the offset of the dies; that is what predicated the thermal pads.

...S

netjunkie2k
Novice
333 Views
So ordering a clean to cut fine sheet of thermal pads, cleanly worked, reassembling and hopefully then the nuc startup runs like always. or may I have to reset bios or whatever? pointing to the mentioned on off behavior at the moment..... may u have a hint on that last unclear aspect.

still best regards and many thanks for ya time Scott!
nj2k
n_scott_pearson
Super User Retired Employee
314 Views

This should make no difference to POST. You shouldn't have to reset anything if all you have done is replaced TIM.

...S

AndrewG_Intel
Moderator
320 Views

Hello @netjunkie2k

Thank you for posting on the Intel® communities. We hope that the assistance provided by the community has been helpful.


Also, we found that you have an internal open case describing the same inquiry and the same hardware as the one in this thread. Since Intel® Customer Support is already assisting you through the internal case, to avoid duplication of effort we will close this inquiry now from our end but we will leave the thread open in case other users want to participate. However, if you need further assistance from Intel, we encourage you to continue the support through the internal case.


If you need any additional information, please submit a new question as this thread will no longer be monitored. Thank you for your understanding.


Best regards,

Andrew G.

Intel Customer Support Technician


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