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TBrud
New Contributor I
502 Views

Why is my 6i7KYK unable to run Windows 10 release 1903? Is there some sort of HW/Driver compatibility issue right now? //Brew

 
0 Kudos
15 Replies
AlHill
Super User
60 Views

Mine works fine with 1903. What problem did you have?

 

Doc

 

AlHill
Super User
60 Views

Also, unplug all usb devices from your nuc (except mouse and keyboard, of course), and try again.

 

And, what version of W10 are you upgrading from?

 

Doc

 

TBrud
New Contributor I
60 Views

I'm running the upgrade tool again right now (going from 1809 to 1903) to get the exact message.. I may have had my phone charging via USB so maybe that was the issue... Hope to see in about 15 min.

TBrud
New Contributor I
60 Views

So strange... the first two times I tried the 1903 upgrade I got some type of compatibility error.. maybe my phone was charging each time. This time it upgraded without a hitch!

 

//Brew

AlHill
Super User
60 Views

Glad you have it working.

 

Doc

MMark15
Novice
60 Views

Windows Update presents the following warning when I go to the settings page on my Skull Canyon. For several days now Windows Update has been inviting me to upgrade, but just now my Skull Canyon crashed (an increasingly common event) and now I get this message:

 

"The Windows 10 May 2019 Update is on its way. We're offering this update to compatible devices, but your device isn't quite ready for it. Once your device is ready, you'll see the update available on this page. There's nothing you need to do at this time."

AlHill
Super User
60 Views

Start a new thread.

 

Doc

MMark15
Novice
60 Views

Why start a new thread? My assistance is directly relevant to this thread. Someone posted a problem, and there were responses suggesting that perhaps it was a non-problem. I am reporting that even Windows Update recognises a problem.
AlHill
Super User
60 Views

Well, perhaps your problem will resolve itself, just like the previous user.

 

Doc

 

MMark15
Novice
60 Views

I do not have a problem. (I am not interested in upgrading yet.) I was contributing to a thread about a problem. Just because a user found that the symptom went away, that does not mean that there is not an outstanding, underlying problem. Which may be with Windows, Intel or the Skull Canyon. May I suggest that you hold off Mr. Hill and we can see if anyone else makes a contribution to this thread.
AlHill
Super User
60 Views

Whatever. I do not see your point. People usually are not interested in troubleshooting a problem that does not exist or corrects itself.

 

However, wait as long as you want.

 

Doc

 

n_scott_pearson
Super User Retired Employee
60 Views

As Al has correctly pointed out, the issue with the 1903 upgrade is that there is a bug in Windows and, during the upgrade process, it cannot support any USB device that exposes a file system nor any SD/SDHC/SDXC device being plugged in. Remove these devices for the upgrade process. That's it. BTW, MS already has a fix for this issue, it is not available in an upgrade assistant release as yet.

 

...S

MMark15
Novice
60 Views

No, that's not it Scott. My contribution to this problem report is that I get a warning from Windows Update that my Skull Canyon cannot be upgraded yet. I do not have any USB or SD devices attached. Someone had an issue, and it went away. So there's now two problems - first that there was a problem we do not understand, and second that we do not understand why it went away. I have contributed some extra relevant information, and I do not accept the animosity and criticism regarding my contribution.
AlHill
Super User
60 Views

Do you have a problem or not? You said "I do not have a problem. (I am not interested in upgrading yet.) "

 

So, do you or do you not have a problem? And, if you do, then start a new thread rather than hijack this one for which you have no problem.

 

Doc

 

mmeri2
Beginner
60 Views

is bluetooth working after update to 1903?