Intel® Optane™ Memory
Support for Issues Related to Intel® Optane™ Memory
Announcements
Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert!

Looking for our RealSense Community? Click HERE

The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here
1361 Discussions

After installing optane memory update from msi website I can't log in

JMerr2
Beginner
‎01-06-2019 11:24 PM
1,762 Views

It asked me to restart my computer to fully install and it keeps telling me my password is wrong to sign in after the rest. But I know it's now.​

0 Kudos

Link Copied

3 Replies
JosafathB_Intel
Moderator
‎01-07-2019 10:04 PM
534 Views
Hello JMerr2, Thank you for contacting Intel® Memory & Storage Support. As we understand you need assistance with your Intel® Optane™ Memory, if we inferred correctly please provide us with the following information: • We will like to know your system configuration including the information about your motherboard and any other hardware that you think will be a good idea to inform us about. •We will like to know if you are running the latest updated revision of Windows 10* on your PC. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
0 Kudos
Copy link
JosafathB_Intel
Moderator
‎01-10-2019 11:36 PM
535 Views
Hello JMerr2, Thank you for contacting Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
0 Kudos
Copy link
JosafathB_Intel
Moderator
‎01-16-2019 10:13 PM
534 Views
Hello JMerr2, Thank you for having contacted Intel® Technical Support. I was reviewing your community post and we would like to know if you need further assistance or if we can close this case. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
0 Kudos
Copy link
Reply

Community support is provided Monday to Friday. Other contact methods are available here.

Intel does not verify all solutions, including but not limited to any file transfers that may appear in this community. Accordingly, Intel disclaims all express and implied warranties, including without limitation, the implied warranties of merchantability, fitness for a particular purpose, and non-infringement, as well as any warranty arising from course of performance, course of dealing, or usage in trade.

For more complete information about compiler optimizations, see our Optimization Notice.