Intel® Optane™ Memory
Support for Issues Related to Intel® Optane™ Memory
Announcements
Want to learn how Intel® Optane™ Memory can help your business? Talk to our Expert!

Looking for our RealSense Community? Click HERE

The Intel® SSD Toolbox and Intel® Data Center Tool are now End-Of-Life, see for more information and replacements tools here
1241 Discussions

After installing optane memory update from msi website I can't log in

JMerr2
Beginner
1,320 Views

It asked me to restart my computer to fully install and it keeps telling me my password is wrong to sign in after the rest. But I know it's now.​

0 Kudos
3 Replies
JosafathB_Intel
Moderator
92 Views
Hello JMerr2, Thank you for contacting Intel® Memory & Storage Support. As we understand you need assistance with your Intel® Optane™ Memory, if we inferred correctly please provide us with the following information: • We will like to know your system configuration including the information about your motherboard and any other hardware that you think will be a good idea to inform us about. •We will like to know if you are running the latest updated revision of Windows 10* on your PC. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
JosafathB_Intel
Moderator
93 Views
Hello JMerr2, Thank you for contacting Intel® Memory & Storage Support. This is just a friendly reminder that your case remains open. Should you need our technical assistance please do not hesitate to contact us back. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
JosafathB_Intel
Moderator
92 Views
Hello JMerr2, Thank you for having contacted Intel® Technical Support. I was reviewing your community post and we would like to know if you need further assistance or if we can close this case. We will be looking forward to your reply. Best regards, Josh B. Intel® Customer Support Technician Under Contract to Intel Corporation
Reply