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Check optane memory

PEspo1
Beginner
376 Views

Hi. There is any way to test o check the optane memory is not faulty? That is cos when I enable it, my Windows 10 goes to corrupt files and corrupt system files. That not happens when is disabled. Thanks. 

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7 Replies
AlHill
Super User
269 Views

Did you create a large enough partition on the end of your HDD?

 

Download, run, and ATTACH (using the paperclip under the toolbar) the results of this utility:

https://downloadcenter.intel.com/download/25293/Intel-System-Support-Utility

 

Doc

PEspo1
Beginner
269 Views

Thank for replying. I´m not create any partition. The state of the HDD is same that came from the manufacturer. Acer in my case. Cannot run any program, cos the windows is corrupted. But, before reinstall, y have do the recovery option using an USB copy of Windows, and I have noted the situation that I describe, Every time when enable optane in BIOS, the check disk found errors in file system. But when disable the optane, not found any error. At the first, I believed that the problem is a faulty hard disk, but now I suspect is the optane memory. Thanks.

AlHill
Super User
269 Views

It sounds to me like you have not properly prepared for Optane. To start, create a 16GB partition at the end of your HDD.

 

You may want to review this video:

https://www.intel.com/content/www/us/en/support/articles/000023853/memory-and-storage/intel-optane-m...

 

Doc

 

PEspo1
Beginner
269 Views

My laptop worked fine long time until windows goes corrupt. So, I believe the configuration of partitions is correct cos came in that way from the manufacturer Acer. I need to discart if is a hard drive or optane trouble. I believe is optane, so I asked here if there is any way to check it. Thanks

n_scott_pearson
Super User Retired Employee
269 Views

I don't think it is an Optane issue; not based on just the original error. After that point, however, it sounds more like you are not following the processes.

 

Just saying,

...S 😷

PEspo1
Beginner
269 Views

I´m just using the logical. Optane enable=files corruption. Optane disabled=looks like fine. I don´t know which are the processes that you´re referring. Just need to know how to be sure if is or not faulty the optane.

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