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1327 Discussions

Disabled Optane Memory to boost performance, how to enable?

CKramer
Beginner
1,130 Views
My HP Envy laptop was running sluggish after Windows 11 update so if was suggested to update all components. When I went to look at Optane memory, it suggested disabling and enabling to boost performance. I did but when I went to enable again, it said it would erase all data on my optane memory.
 
Will I be losing any all data on my SSD drive in the laptop?  I want to avoid doing anything wrong.
 
Thank you for the support
C Kramer
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1 Solution
n_scott_pearson
Super User Retired Employee
1,110 Views
If you properly disabled the Optane Memory cache, it will not contain any important data (all file and file system data will have been flushed to the SATA drive). Thus, you do not need to worry about this warning.
...S

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6 Replies
n_scott_pearson
Super User Retired Employee
1,111 Views
If you properly disabled the Optane Memory cache, it will not contain any important data (all file and file system data will have been flushed to the SATA drive). Thus, you do not need to worry about this warning.
...S
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CKramer
Beginner
1,104 Views
Scott
Thank you so much for the response. I disabled it in the Intel program app in my Microsoft library on the computer.
C Kramer
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BrusC_Intel
Moderator
1,075 Views

Hello, CKramer.


That is perfect.


You will not have any problems, as n_scott_pearson mentioned, no data should be left in the Optane Memory by now, so erasing it is just part of the procedure.


Whether you are using Intel Optane Memory or not, it is always recommended to perform regular backups in case something unpredictable happens, just in case.


If further assistance is required, please let me know, and I will follow up on October 27th before closing the thread.


Regards,


Bruce C.

Intel Customer Support Technician


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BrusC_Intel
Moderator
1,040 Views

Hello, CKramer.


I wanted to follow up on this thread in case you had any other questions, or confirm if everything is working fine.


The thread will be closed on November 1st, but you can let me know if additional time is required.


Regards,


Bruce C.

Intel Customer Support Technician


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CKramer
Beginner
1,025 Views

Thank you

 

All looks to be ok

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BrusC_Intel
Moderator
1,022 Views

Hello, CKramer.


I'm really glad to hear that, thank you for letting us know.


This thread will be closed right now, but if you require any type of assistance from Intel in the future, you can always contact us back.


Best regards,


Bruce C.

Intel Customer Support Technician


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