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1344 Discussions

The Optane software does not recognize my Z690 motherboard

Herr_Heusers
Beginner
‎11-12-2022 09:59 PM
1,671 Views

Hello,

as soon as I try to install the Optane Memory software, the program tells me that Intel Optane must be with a motherboard with chipset series 200 or newer, which I have with a Z690. I have the latest chipset driver and also the BIOS is reflashed with the latest version. I cant get it Installed, I hope someone can help me with this.

 

Best Regards

Herr_Heusers

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AlHill
Super User
‎11-12-2022 10:02 PM
1,669 Views

What is your bios SATA mode set to?

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Herr_Heusers
Beginner
‎11-12-2022 10:05 PM
1,668 Views
In response to AlHill

It's set to AHCI, but I can't select it any other way, that's the only option.

In response to AlHill
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AlHill
Super User
‎11-12-2022 10:14 PM
1,660 Views

Then your motherboard does not support optane.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

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Herr_Heusers
Beginner
‎11-12-2022 10:18 PM
1,656 Views
In response to AlHill

Screenshot 2022-11-13 071632.png

But then i don't understand why it is stated in the datasheet that it is supported.

Should I rather ask NZXT support then?

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AlHill
Super User
‎11-12-2022 10:21 PM
1,654 Views
In response to Herr_Heusers

I would certainly ask the motherboard manufacturer about their bios support.

 

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

In response to Herr_Heusers
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