The Optane software does not recognize my Z690 motherboard

[Herr_Heusers]

Hello,

as soon as I try to install the Optane Memory software, the program tells me that Intel Optane must be with a motherboard with chipset series 200 or newer, which I have with a Z690. I have the latest chipset driver and also the BIOS is reflashed with the latest version. I cant get it Installed, I hope someone can help me with this.

Best Regards

Herr_Heusers

[AlHill]

What is your bios SATA mode set to?

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[Herr_Heusers]

It's set to AHCI, but I can't select it any other way, that's the only option.

[AlHill]

Then your motherboard does not support optane.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]

[Herr_Heusers]

But then i don't understand why it is stated in the datasheet that it is supported.

Should I rather ask NZXT support then?

[AlHill]

I would certainly ask the motherboard manufacturer about their bios support.

Doc (not an Intel employee or contractor)
[Maybe Windows 12 will be better]