Error Enabling Optane

[RSant4]

Recently i had a issue with my pc that i resolved but i had to add windows again and delete all my drivers. The last time this happened i installed the optane drivers quick and easy, but this time when i downloaded it and pressed enable an error message came up and said "An error has occurred" i went into the UEFI and turned the optane off to see if that was the problem only to find my computer restarting several times and not loading. so i turned it back on and reinstalled the drivers but the same thing keep happening. then i installed intel RST and got a message with a caution sign over my optane. If someone could please help me that would be great.

[idata]

Hello Geenie555.

Thank you for having contacted Intel Technical Support. We have not heard from you since our last communication and we would like to know if you need further assistance or if we can close this case? Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to this post instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought. We will be looking forward to your reply.Best regards,Josh B.Intel Customer Support.

[RSant4]

Sorry for not responding or a while. I have been in college so i haven't had much time to go on my pc. But i will follow the http://dlcdnmkt.asus.com/microsite/Optane-Memory-SOP.pdf ※Installing OptaneMemory on RAID mode OS and see if that helps. I will get back to you once i have done it. Thank you for helping me. Hopefully this works.

[idata]

Hello Geenie555,

Thank you for your reply.We will be looking forward to your reply as soon as you are able to follow the "※Installing Optane Memory on RAID mode OS" guide in your system.Best regards, Josh B.Intel Customer Support TechnicianUnder Contract to Intel Corporation

[idata]

Hello Geenie555,

Thank you for having contacted Intel Technical Support. We have not heard from you since our last communication and we would like to know if you need further assistance or if we can close this case? Important note: Should further assistance or clarification be required, we will greatly appreciate if you reply to this post instead of writing a new one unless your inquiry is completely unrelated. This way we will prevent generating a duplicate post and we will not lose the train of thought. We will be looking forward to your reply.Best regards,Josh B.Intel Customer Support.