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IFath1
Beginner
1,607 Views

I am running an Acer Aspire A615-51G laptop, does my laptop not support Intel Optane installation?

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Hello!

 

I have trouble setting up some of my Optane Memory sets.

 

I am running an Acer Aspire A615-51G laptop, does my laptop not support Intel Optane installation? I have run what is in the guidebook and searched for information on the internet, but what I get is a problem "Your system appears to be Intel Optane Memory ready but no Intel Optane memory modules were detected in your computer." help me, how to fix it, I'm already confused.

 

Thank you in advance.

1 Solution
DiegoV_Intel
Moderator
143 Views
Hi IFath1, Thank you for posting in the Intel® communities. Since you are using a laptop, I highly recommend you to contact Acer* to get assistance on configuring it for the Intel® Optane™ Memory. I cannot confirm you if your laptop is compatible with the module. Configuring a laptop system is not the same as a Desktop computer. It may be possible that the laptop includes special features from the manufacturer at BIOS and OS level that we are not aware of, so that’s why it’s always recommended to contact the manufacturer before doing any system changes. Based on the message you mentioned in the description, it may be possible that a BIOS configuration is missing (or probably the BIOS should be updated), however only the manufacturer can confirm you if this is indeed the case. Have a nice day. Regards, Diego V. Intel Customer Support Technician Under Contract to Intel Corporation

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4 Replies
IFath1
Beginner
143 Views

IntelOptane.png780087.jpg780086.jpg

RAJU2529
New Contributor III
143 Views

please read the links and see the videos, your problems goes solved

 

Frequently Asked Questions for Intel® Optane™ Memory ,visit below site

https://www.intel.com/content/www/us/en/support/articles/000024018/memory-and-storage/intel-optane-m...

For installing optane memory software, read the pdf file which can be download from intel site

https://www.intel.com/content/dam/support/us/en/documents/memory-and-storage/optane-memory/intel-opt...

 

Secondary/Data SATA Drive Acceleration with Intel® Optane™ Memory

https://www.intel.com/content/www/us/en/support/articles/000027987/memory-and-storage.html

 

Intel optane memory software 16.8.0.1000 direct download link from intel website

https://downloadmirror.intel.com/28400/eng/SetupOptaneMemory.exe

 

Error message getting while enabling or disabling optane memory

https://www.intel.com/content/www/us/en/support/articles/000024113/memory-and-storage/intel-optane-m...

 

For paltform supported chipset and intel processors link

https://www.intel.com/content/www/us/en/support/articles/000026040/memory-and-storage/intel-optane-m...

 

Intel optane memory supported ASROCK motherboard list link

https://www.asrock.com/feature/IntelOptane/

Intel optane memory supported ASUS motherboard list link

 

https://www.asus.com/microsite/mb/intel-optane-ready/

 

Intel optane memory supported GIGABYTE motherboard list link

https://www.gigabyte.com/MicroSite/454/intel-optane-ready.html

 

intel optane memory installation video link

https://www.intel.com/content/www/us/en/support/articles/000023845/memory-and-storage/intel-optane-m...

 

intel optane memory configuration video link

https://www.intel.com/content/www/us/en/support/articles/000023853/memory-and-storage/intel-optane-m...

 

intel optane memory disabling video link

https://www.intel.com/content/www/us/en/support/articles/000024626/memory-and-storage.html

 

Pinning a File, Folder, or Application for System Acceleration with Intel® Optane™ Memory

https://www.intel.com/content/www/us/en/support/articles/000028779/memory-and-storage.html

 

What Software Enables Acceleration with Intel® Optane™ Memory?

https://www.intel.com/content/www/us/en/support/articles/000024385/memory-and-storage.html

 

 

 

 

DiegoV_Intel
Moderator
144 Views
Hi IFath1, Thank you for posting in the Intel® communities. Since you are using a laptop, I highly recommend you to contact Acer* to get assistance on configuring it for the Intel® Optane™ Memory. I cannot confirm you if your laptop is compatible with the module. Configuring a laptop system is not the same as a Desktop computer. It may be possible that the laptop includes special features from the manufacturer at BIOS and OS level that we are not aware of, so that’s why it’s always recommended to contact the manufacturer before doing any system changes. Based on the message you mentioned in the description, it may be possible that a BIOS configuration is missing (or probably the BIOS should be updated), however only the manufacturer can confirm you if this is indeed the case. Have a nice day. Regards, Diego V. Intel Customer Support Technician Under Contract to Intel Corporation

View solution in original post

DiegoV_Intel
Moderator
143 Views
Hi IFath1, Do you have any updates about this? Regards, Diego V. Intel Customer Support Technician Under Contract to Intel Corporation
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