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EKoti
Beginner
1,349 Views

Intel Optane Memory Installation

I am receiving an "Unsupported BIOS Mode" error when trying to enable Intel Optane Memory, what should I do?

 

Intel System Support Utility report is in the file below
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3 Replies
idata
Community Manager
124 Views

Hello ashygod,

 

 

Thank you for your interest in the Intel® Optane™ Memory.

 

 

I understand you are getting an "Unsupported BIOS Mode" error message while trying to install your memory module.

 

 

I checked the file that you attached and noticed the following:

 

 

 

 

According to the Overview and Requirements for Intel® Optane™ Memory (https://www.intel.com/content/www/us/en/support/articles/000023994/memory-and-storage/intel-optane-m... https://www.intel.com/content/www/us/en/support/articles/000023994/memory-and-storage/intel-optane-m...) one of the base requirements to run the memory module is to use a memory ready UEFI BIOS (Legacy BIOS mode isn't supported).

 

 

 

 

Please make the corresponding BIOS mode change and try again.

 

 

In case you have any update or question don't hesitate to contact us.

 

 

Regards,

 

Andres V.

 

EKoti
Beginner
124 Views

Thanks a lot, I would try it

 

Appreciate your fast respond!
idata
Community Manager
124 Views

Hello ashygod,

 

 

I was wondering if you have any updates.

 

 

In case you consider that you need further assistance don't hesitate to contact us.

 

 

Regards,

 

Andres V.
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